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April 2024 by Patricia Weber
Only got 5 nuggets, supposed to be 6
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April 2024 by Sara Schwartz
The ceiling leaked on me while sitting and waiting on food, they wouldn't take any customer orders, had to use the kiosk. Waited FOREVER for our food and the bathrooms and floor were atrocious
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April 2024 by Ray S
3rd time now getting ripped off on the fries. I order a LARGE and it's barely half filled. Getting tired of it. Wendy's is a block away. I guess I'll just go there from now on. Seriously, this picture shows what I found. And like I said, this has happened the last 3 times!!!
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April 2024 by crisie dudash
Staff was very rude
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April 2024 by jose celedon
WORST SERVICE!
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March 2024 by Melina
The staff at McDonald's in Brentwood lack professionalism and require better training to improve their customer service skills. I never got the lady's name, she's an overweight African American lady with short black hair, wears a dirty white top.. She's extremely rude and unprofessional. Second time I have to go back because I noticed my order was wrong after I already paid, what's on the receipt is not what I ordered at the drive through.. I understand maybe the young girl at the drive through is probably new, mistakes happen.. but both times I had to go back to fix my order, not even being rude when I do... and both times this woman (I'm assuming she's in charge) got an attitude with me. Snatching receipts, getting an attitude, being rude and ghetto. I had enough of her attitude, and finally decided to say something. I called her out on it, she started arguing with me and getting loud. I hope she didn't do anything to my children's food after that argument. Her behavior is DISGUSTING!!!! Fix your body language, your face, and work on your customer service skills!
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March 2024 by S McC
Lunch rush. Don’t bother. By the time you get back to work, and realize your order is wrong you don’t have time to go back!! Something as petty as no cheese when there should be cheese will make you wanna go back. But wait… NO TIME!!! I gotta stayed packing lunches.
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March 2024 by ryenn brady
Can someone tell me why you’re not allowed to order anything above a six piece nugget at this location?
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March 2024 by Ty O'connell
They stay messing up the orders
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March 2024 by Raeleen “Rae” Kwiatkowski
My hamburger is burnt. I paid three dollars for a burnt hamburger
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March 2024 by Iman Oudah
This is the worst McDonald's I've been to in my whole life, first when I went this worker forgot our slushy that we ordered so we asked where's are slushy and she didn't believe us and me and my friends were trying to let her know we ordered another one but she just gave use a small and slammed in the counter. Today I went and 5 of my friends ordered and my friend and I came and this big overweight black fat lady was getting mad at them because they didn't know how to use the tablet to order, and was talking about them with bad words on purpose. That's not only it when me and my friend came we sat down I brought over a chair and she started yelling and saying I can't grab a chair then she tried kicking me out and my friend because we didn't order and made me cry. So if you ever go in McDonalds be ware of big fat lady's yelling at you!
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March 2024 by woahwaoh LLalalal
this place is absolutely horrible, the service is the worst and the staff so extremely rude especially to kids. Everyone knows this mcdonald's is the worst.
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February 2024 by Furkan Yalçın
An overweight black lady works and takes orders by cursing people. The order is delivered. I want this person to be noticed by the authorities as soon as possible. Because of bad treatment we have problems with our own money. We go to eat, but we cannot even eat our food because we are experiencing such bad situations, there is no need for it to ruin our day. Date: 02.23.2024
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February 2024 by Ke We
I have ordered multiple times from this McDonalds in the last month. For whatever reason, they can not get the most basic orders correct. This morning I got two sausage biscuits with cheese for me and my son. Got home to eat it and one of them was bacon. This is every time I go to this McDonalds. At this point I will just go to Burger King instead! It's a running joke around town how bad this place is and how it never improves. I guess that's what happens when people don't care about their jobs.
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January 2024 by Sean Suter
Breakfast this time.
