-
November 2023 by Google user
Recently, I had my truck serviced at Colussy. Excellent care from start to finish. Great customer service, kept me up to date daily, discussed repairs and costs with me before proceeding.
-
October 2023 by S.
Recently, I had my truck serviced at Colussy. Excellent care from start to finish. Great customer service, kept me up to date daily, discussed repairs and costs with me before proceeding.
-
August 2023 by Benjamin Doudna
Took our car there to clean up what another Collison center didnt/wouldnt fix. Treated us fair and then fixed issues after we were done. Adrian was a huge help and his Service Manager was on it. Will return next time for sure.Services: Electrical repair
-
April 2023 by Ronald Barus
Got a quick appointment for inspection and emissions and was recommended everything as needed by the book.
-
February 2023 by Jessica K.
Tried to say my brakes where metal on metal and did not pass inspection. It would have cost me $400. I had a second opinion and the brakes where not metal on metal, did need changed soon but did pass inspection. I do not recommend them.
-
December 2022 by Kayla M. R.
Awful customer service. I get it, parts are in low supply and there's a labor shortage, I tried to be understanding but got walked all over and spit on. Was the damage repaired? Yes. But then my battery died within 24 hours of picking up the car. It's been absolute hell dealing with Colussy so I went to a different shop to assess that repair. Train your reps to be decent humans and stop lying to customers. I didn't receive a single phone call during the weeks my car was there. I was constantly calling and being put in voicemails. Worst of all, I was told conflicting information. It's all just lies to keep the customer patient and I've had enough. I've delt with some crap mechanics but the level of disrespect I experienced at Colussy was unreal. After talking with other mechanics in the area, it sounds like they went through a recent restructure so be careful-- this shop may not be what it once was.
-
June 2022 by Lynette Wilkins
They got the job done quickly and the results are flawless! I will definitely refer friends there for repair/service. They were hassle free and so nice to deal with. Thank you!
-
May 2022 by Flora M.
I had 2 very positive experiences with the service & collision center that I wanted to share. The first happened a few years ago. I was dropping my daughter off at school just down the street and I must have driven over something while pulling into the school's parking lot because when I got out of the car to drop her off I heard a rush of air coming out of one of my tires. I started to panic not knowing what to do. This was also around 7 am in the morning so not much was even open. I ended up calling the Colussy Chevrolet service center which was thankfully open and they said I could bring it in. They quickly diagnosed and corrected the issue, and it only cost me around $20. Fast forward to today. I have a couple minor scratches on my car from a backing up incident over the weekend. I stopped by Colussy Collision center as it was on my way home and the manager, Tom, was kind enough to come out and take a look and give me his honest opinion which didn't even involve using their services. I'm glad I didn't need to use their services today but after my positive experience I know where I'll go if I ever do need more extensive repairs in the future!
-
March 2022 by Maggie Framis
Professional Professional Professional...inspection done quickly
-
November 2021 by Ronald Graw
Awesome ?service department and dealer ship
-
November 2021 by Marissa R.
I had to take my Chevy in for an issue. Fortunately it was covered by the national warranty through the company, so I returned for the fix. However, communications weren't great between the team and the leads... it was not fully fixed! After a third visit, it seems I was good to go. The customer service team was great and I know mistakes happen...
-
February 2021 by William Clark
Great service. The service advisor C J was absolutely great. My car had some issues and he made sure it was taken care of properly and promptly. Thanks to everyone at the Dealership.
-
February 2021 by Christopher B
Went for a oil change service was done in a timely matter but when I went to pay they changed me for an 8 qt oil change on my 2019 Silverado 1500 with a V6 I argued with the service guy telling him it only holds 6 qt he wouldn't agree so I paid for the 8qt went outside and called another Chevy dealer they said 6 qt Google said 6 qt so I went back in to argue my point he still disagreed finally I said prove it to show me documentation he then told me to speak to a manager so then the manager camr out and told me it's a 6 qt change and would adjust the bill after all that service guy never apologized ot admitted he wsd wrong what a j*** to put me threw all that how could he not know ... Read More
-
December 2020 by Hunter Czajkowski
I called because they took almost 8 hours to do a tire change and a oil change.... they forgot the key in the lockbox so if I would've never called for a scheduled appointment I wouldn't have gotten my vehicle back. not too impressed. the people are nice, just don't know how you forget a key in a box.
-
December 2020 by David Lightner
Quick, friendly. Not out to rob you.
