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August 2023 by Jon & Lisa Adams
I had my car repaired here. While it took a very long time, it was to be expected and I knew that going in. I have a new model and parts were hard to access. They kept me updated with time frames when they could. Cost wise, this was an insurance claim so I only paid my deductible. They were an Allstate recommended shop which means all I did was drop the vehicle off and they do the paperwork and communication with Allstate for the repairs. Easy for me. They guaranteed their work for as long as I own the car. There was one concern I had (about 3 months later) and they addressed and resolved that concern professionally and politely. I'd definitely recommend them.
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July 2023 by Christopher Kurzawa
Quality work. Friendly staff. Done before they said it would.
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June 2023 by wes chamberlin
Had my repairs done after an accident one of the insurers’ people recommended there. Repairs were done paint was fine, stripes on my fender were slightly mismatched. Let it go. Stripes began to bubble after two weeks from being replaced on my fender. Left a message after it was confirmed someone would get back to me. That was February. This is June. Still have yet to hear back. Would not recommend going back to this place as still I have not heard back from anyone. They got their money for the job, and have yet to back up their replacement care if anything defective. Will not go back, would not recommend any one go to this shop if they cannot follow up on a call. Seems they’re too busy to care. Or they got their money what do they care. Beware of this facility.Feel free to contact me anytime. Job was done in January. It’s June. Thanks for the no call back and the care. BEWARE!
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April 2023 by Elizabeth Neal
The body work turned out great. Took WAY longer than anticipated, but that's ok considering the nature of the beast. The receptionist lady however, was rude and overall not very nice. My deductible was waived and she tried explaining "That's not how this works" all she had to do was made 1 single phone call(ya know, her job) but instead I got attitude. It was resolved by me calling my insurance. Also the shop never called me in the month they had my car for an update. Would have been nice if the had.
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March 2023 by David Hockenbery
The bodyshop went above and beyond caring for my vehicle. The work was done perfectly
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February 2023 by Robert Welch
Recommended by Progressive.Control arm, new rim and misc after low curb strike.Couldn’t be happier with this team. Jeff made sure my car was done by end of week and was in constant communication with me. Understood the urgency on my end and made it happen. Gave me back my Explorer cleaned and detailed.Highly recommend.Service: Steering & suspension repair
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February 2023 by Gordon Diehl
Figured they give me a written bill but they said they would email meThe email was impossible to read have to go back and get written copy.
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January 2023 by Johnathon Billings
If I could give zero stars I would. They do not value customers or appreciate the business. Nick was 30 mins late to a scheduled appointment. In which I would of been okay with if he apologized for his tardiness. I questioned his punctuality and time management. He then accosted meand refused to help me. This kind of behavior is not okay. More and more business are adapting this kind of behavior. The customer is always wrong at colussyCherverlet. That is why you fill out a two page form on how they are NOT responsible for anything. Even theft from employees.Service: Body & Trim
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December 2022 by Jahnai Agurs
My insurance referred me to this place for a repair and the experience was horrible. I was told that will keep me updated with my car so I can know prior to when I had to pick my car up. They did not keep me updated at all. Never call anyone back customer service poor
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July 2022 by Michael Reyes
Visited today to initiate an insurance collision repair process with Geico for my son's car. So far, the process was initially smooth, the staff was very informative of the process and next steps. Very courteous overall. Easy rental car process with Enterprise, everything was ready to go. Hopefully the repair will go well and the car comes out looking great. Only rating 4/5 stars at the moment since this is the 1st time and beginning of the process, I will update this review after the repair and return of my son's vehicle is complete.
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June 2022 by Brandon Thompson
Colussy Collision Center was an A++ experience. I had to bring my car in after a fender bender in March, and while it took a little while to fix the damage, it was done very professionally and now you can't even tell there was ever anything out of place. The car developed a light rattle on the way home, and Colussy had me bring it back, identified the problem, and fixed the issue within 20 minutes. No far off appointments, no finger pointing, no denying, they just took care of it. The staff is extremely friendly, especially the front desk administrator in the office. She was a joy to interact with. I hope to never be in another accident, big or small, but if I am, I will definitely bring my car to Colussy.Service: Body & Trim
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May 2022 by C
They were very nice and helped me understand the process well. The repair to my bumper looked brand new. And I am very pleased with it. Unfortunately, the wrong part was installed in the area that was also being repaired. I noticed a noise coming from it and I had to take my car to a different shop for it to get fixed which took almost a week. Very inconvenient on my part as I had to get another rental and pay insurance on it.
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March 2022 by Pat Gaudio
Such great service! Car perfectly repaired in 2 weeks!! (Less time than expected). Very good staff kept me updated about progress. Picked up completely clean detailed car!! What a joy! It hasn't looked this good since I bought it new! I would definitely recommend this place!
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February 2022 by Shannon Bailey
They repaired my car quick gave me daily updates so I knew what to expect great group of people to work with
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December 2021 by Ronald Mounts
I got into an accident and trashed my front left end. Colussy did a fantastic job. Car looked like new when I got it back. Even my floor mats. The floor mats that I got with the car two and a half years ago and never moved or touched, looked like brand new. I hope you’re never in an accident, but if you are, go with Colussy.Services: Welding
