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March 2024 by Georgia Rae A.
Honest, reliable, and transparent car service work done here! They accommodated me the same day when I was in a pickle for all new tires for my state inspection. Gave me clear price comparisons for all of my options and explained the value of each. Also taught me about suggested work to keep in mind for the future. Helped me become an educated car owner rather than feeling like I was taken advantage of. Would highly recommend this location!
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February 2024 by Scott R
Ron the manager was extremely courteous and helpful! I needed walk in service for a vehicle state inspection and he was able to make it happen! I really appreciate the service at this location.
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February 2024 by Anthony Falcone
Ron the manager and staff are first rate always and do good workRecommend highly
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February 2024 by kumar Chandran
Went in service for tire rotation, wheel alignment and wiper bade replacement at this location. Whoever replaced the wiper blade didn't have a clue of how to fix it. The wiper blades flew off the vehicle on first use after replacement when there was rain. Luckily it didn't hurt anyone. I may have to leave with a scratch on windshield. There is absolutely no QC at this location.
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February 2024 by Scott Hollyfield
Alway knowledgeable and honest with their diagnoses. Work is completed in a timely manner and done correctly the first time.
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February 2024 by Van Wade
Ron and his team were great with helping get the correct tires for my Camero. Their team were very accommodating after I was late to my scheduled appointment. Even after being late, heavy customer traffic, they were able to have my low profile Parelli tires changed within 2 hours. If you are Active Duty or Reserve Military, do not forget to ask for your discount.
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December 2023 by John Iaconis
Knowledgeable staff, long-time manager, quick service, convenient location, short wait for reservation.And my tires are great!
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November 2023 by Allison F.
Very friendly and convenient. Quicker than pep boys that's for sure! Definitely recommend stopping here.
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October 2023 by Stacey Waffensmith
Perhaps this post will get someone's attention. Went to Firestone for an oil change and tire rotation. Afterwards, while leaving Firestone, my tire literally rolls off my vehicle and I hear the crash of the lugnuts bouncing off the pavement. Thankfully, everyone was safe. That does not excuse the catastrophic event that COULD have occurred here. I immediately called Firestone and they sent a tech over to assess the situation. A tow truck was provided and my vehicle was towed to the dealer. Firestone at that point, refused to fix what they broke because it is now a "conflict of intetest". The claims specialist from Bridgestone Retail Operations contacted me the following Monday to assure everything would be covered. Here we are 11 days later and nobody can get ahold of the claims specialist nor his boss to get the vehicle paid for. The dealership has yet to hear from them. Think about this.....you take your vehicle and put your total trust as you are to believe these people are professionals and competentin what they do?!Sadly, my FAMILY has been loyal customers for 20 plus years but none of that matters. If you do your homework you will find this company is notorious for NOT doing the right thing!! I am not asking for much, simply fix what YOU broke and make it right! With a sense of urgency please as this inconvenience was incurred by YOUR establishment. I hope I can rescind or update this review with news they made it right. Regardless, we will continue to be former Firestone customers.
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September 2023 by Alexa Colwell
Went in for a free brake inspection, everything else was fine on my car. came out to my emergency park brake service light not turning off and blinking.. went to the dealership and found out I needed a new left park brake shoe.. but two an two together
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September 2023 by Miss Hatfield
They will keep your car for two days.I do not make appointments online. I always schedule my appointments over the phone. When I make an appointment, they don't do the work on my car on the day of the appointment. I drop the car off immediately after they open, but they call me just before they close to inform me that they have to keep my car overnight.Don't bring your car here unless you can afford to go without your car for two full business days.
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July 2023 by Madison Thrasher
Got an alignment done and an oil change done and my interior is a MESS. Not happy and will not be going back. At lease Walmart puts seat covers on to protect the interior when they are moving cars. Not happy.Services: Wheel alignment
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July 2023 by Michael Pruss
Went for a state inspection and everything passed. They recommended an alignment and was charging over $200 to do it. I declined and took my truck to where I have been getting tires all of my life. They performed an alignment inspection and everything was well in alignment. No alignment needed. I will never go back to these crooks again. it also looks like a five year old put my inspection stickers on.
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July 2023 by Michael P.
Went for a state inspection and everything passed. They recommended an alignment and was charging over $200 to do it. I declined and took my truck to where I have been getting tires all of my life. They performed an alignment inspection and everything was well in alignment. No alignment needed. I will never go back to these crooks again. it also looks like a five year old put my inspection stickers on.
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July 2023 by Patricia Angus
Nathan was amazing. I had a flat tire. Luckily I was in the same parking lot as the store. My husband called and talked to him. He advised me to pull around front if I could and he would take a look. He was very very nice and told me it would be about 45 minutes. They pulled my car in rightaway and it took maybe 20 minutes. Thanks so much Nathan for excellent customer service.