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October 2023 by Dawn Fetchko
Christina was amazing! She was so great with my pick-up order and the intricacies/ challenges that go along with yarn dye lots and matching self striping yarn patterns. As a former Retail Store Manager myself, I can definitely say Christina is everything an exceptional Store Manager should be. She was kind, friendly, and very knowledgeable, through the entire process, and made my return and exchange absolutely painless. She took a situation one would expect to be difficult and turned it into a wonderful customer experience with her expertise, excellent solutions, kindness, and understanding. I am so happy with my experience. Coming to this store is well worth the drive. (Just over an hour for me) I would give 10 stars if I could! Many Kudos to a great store and Manager!
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August 2023 by Debbie McElravy
Hello I went in to this store today to look at the beads and was just looking around with my daughter having a nice day. When there was a woman putting out Halloween beads and charms and she was so rude I just bent down and said oh what kinda goodies are you putting out and omg the look she gave me. And she proceeded to get up and shove the box out of the way I said oh I am sorry I disturbed you . She was rude and I have to tell you I wanted to leave the store and all the stuff I had in my cart . I own my own business and I would never treat a paying client that way not good costumer service she need her attitude.put in check .eveyone else that worked there today were very nice things like this can make a company loss business just saying .
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August 2023 by Jake Kelly
I had a great experience at this joann's! Scott and Carolyn were the absolute best and helped me a whole lot with a project I was working on. I'm so incredibly grateful for their cheerful and generous assistance.
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July 2023 by Mallorie White
Came in 30 minutes before closing to grab a few fabrics and some foam, older white woman with blonde hair was going around and rushing everyone to get their things and leave “us employees would like to actually leave at 6 when we close” it wasn’t even closing time yet. I put all of my things back and left, the attitude that worker had made me not want to purchase anything. To be made as if we are an inconvenience is unprofessional and rude. It’s your job! We are literally sitting in the parking lot as I’m writing this watching the same woman try to keep people from entering the store and locking the door when it isn’t even closed yet! Get this lady out of here, you’ll lose more business keeping her. Won’t be back.
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July 2023 by Danielle Schoenefeldt
If no one got me, I know that Scott (aka the GOAT) got me
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May 2023 by Beckie Elstner
Awsome employees,great selections
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February 2023 by Linda Keller
50 minute drive to Bridgeville since the Washington store was closed. I go only every 3-4 months, but I make the trip count. I enjoyed chatting with Frances; she knows everything!
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February 2023 by Ste Farrow
Very limited supply of crochet hooks. Lots of empty spaces of shelves. Slow checkout experience, however the staff is polite & friendly!
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January 2023 by Shannon Torres
I can't say enough about the customer service of Scott at the fabric counter. Everyone in the store is extremely helpful, but Scott's engagement and willingness to go the extra mile puts him a league above. He has helpful suggestions, shows you what's on sale, and knows all the school projects happening and exactly what your child needs for them. If you ever need fabric assistance, some ideas, or just someone to make you feel better about yourself on a particular day, Scott is the go to for it
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December 2022 by Carolyn Dombrosky
Great sales clean great people.
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December 2022 by Denise Schoenefeldt
Helpful staff that can tell you where products are to get you in and out in minutes.
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December 2022 by Megan K
Super great sales and well stocked. Cashier can back up but they are quick to bring someone up to help. Friendly employees!
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September 2022 by Ty Williams
Decent sized store smaller than some bigger locations but not too small great selection.
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September 2022 by Xiaofan W.
The cashier does not know how online orders work and the person in front of me took 10 minutes to check out because they were talking the whole time would just recommend buying everything online instead going to this store
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September 2022 by Sally Anthony
Always have what I need n the ladies always help me if I am stuck on a sewing project
