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January 2024 by Raja Pragallapati
Location wise a good place but soon you come out of Car wash bay, be watchful and drive slow especially during winter/snow days. Car may skid.
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January 2024 by Greg Ellis
This review, is a follow up I made with Mr Magic on their website and phone number with no reply or response; from Mr. Magic.Mr Magic, at one time was a standard and example of how a business should be run!Excellent customer service, with knowledgeable employees and a outstanding product, E.g. Car wash. There was never a question of customer satisfaction. If you felt your vehicle wasn't properly washed, it was rewashed for free, no questions asked.How things have changed! The original owners sold the business to the, (Incline Equity Group). Unfortunately Mr Magic's customer service has taken a huge step backwards. The new owners business model, IMO emphasizes short-term profit over long-term customer satisfaction.I have taken my vehicle to the Bethel Park location, twice within the same week. Each time the wash bay has had faulty equipment, and I wasn't informed of this problem; before I entered at full price. I asked the Mr Magic employee if he was aware of the problem after my wash, and he said yes. I asked why he didn't inform me of this ahead of payment, his response "it's getting fixed tomorrow". I went back two days later and had the same experience and response from the same Mr Magic employee. In Mr Magic's defense, I should have asked if the repairs were made. Regardless the same employee took my payment with no heads up, the wash bay was still faulty, and no repairs had been made.This "Ground Hog Day" experience unlike the movie isn't funny, and Mr. Magic's service is disappointing.Equity groups are interesting. I feel Incline Equity Group is a raider. Reducing services, boosting profit numbers, for a profitable resale. Unfortunately this process takes a previously customer focused company with an excellent product, to another "Big Box" experience with cost cutting mediocre services.Mr Magic, and CFO Bob Sparbanie, please prove me wrong!
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January 2024 by Mary Grace Brady
Mr. Magic Car wash provided me with outstanding service. The attendant Katie was pleasant and patient. I very much enjoyed the experience and service I received. If you go there get the membership because you deserve the best!
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December 2023 by JOHN RUSSELL
Great staff. This is the best carwash of them all. Chris K. goes out of his way to make sure everyone is treated with care. I live closerto two other of your stores. My wife and I will go out of our way to use this store.
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December 2023 by Reid Mahood.
Terrible. Customer service was great. The wash not so much. Spent $25 for a wash and right after you get the rinse it starts drying and the sign slowly lights up all the things it should be doing but is not. I frequent the one on painters run. Never had this problem. Drove straight home and looked at my car. You can literally see the lines where they "pressure washed" before I went in that's how dirty my car still is.
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October 2023 by Jared Bajoras
Chris and his team are great! Very friendly, always excellent service! I'm a monthly member and swing by a few times a week, always in and out.
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October 2023 by Judi SAYHAY
I love this place I purchased a monthly car wash and go there very often, almost daily LOL and the staff at the Bridgeville and their supervisor Chris are very professional and helpful.ThanksJudi
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October 2023 by Matthew Hull
Chris K always takes extra care in pre-cleaning my vehicle…appreciate his attention to detail and friendly service.
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October 2023 by Mark Rush
Chris K and Braden B are top shelf. From bug spray to power washing as necessary. Your entire team should focus on that type of personal service. It is why I have a subscription.
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October 2023 by Brennan Baum
This crew is by far the best around. Chris is always on point with making sure I'm satisfied 100% every trip through. Keep up the good work!
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October 2023 by Ramphuay Wing
Chris K was very helpful with all the dead bugs on my windshield today. He went out of his ways to take the time to make sure all the bugs came off of my car!-apple w
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October 2023 by John M
My rating is 0, don't waste your $, Mr Magic Washington Pike, couldn't resolve my issues gate wouldn't go up , Manager disrespected me I am a Vietnam veteran. terrible!!!! Veterans don't go there, no one should go there. Chris is a Horrible Manager, no respect, then when I called customer service they hung up on me twice, wouldn't resolve my Issues.
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October 2023 by Charlene Zeleznock
Chris P. was very helpful today. I had a gift card for car washes and he entered the information for me. My car looks great!
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October 2023 by maureen lavorgnema
This is absolutely wonderful service. Everybody here does an excellent job! I was helped today by Jaydin M. Keep up the great work at the great washes!Service: Car waxing
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October 2023 by Troy P.
I'm a long time Mr. Magic patron. I sometimes bring three if not four cars through on any given day. Chris and his crew have been very helpful throughout my experiences at the Bridgeville location. Chris even one time informed me of a low hanging wire on the back of my Suburban- he really goes above and beyond when it comes to service for his customers. I would definietly recommend this location to anyone looking for great value and service.
