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August 2023 by Google user
I visited T Mobile because after an Update by the Company, I couldn't Reset my phone. The man showed me that there was a different way to Reset after the Update. It only took him about 60 Seconds to know the answer to my problem. It always amazes me how quickly these Tech People know just what to do. I love my Phone Plan and the fact that it's easy to get help with problems, quickly, just by stopping in the store.
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August 2023 by Beth Pomerantz
Abby and Mikey were fabulous sources of information and products. I'm going to try your gateway and cancel Xfinity! Hallelujah! They gave me several good ideas for my phone and for other promotions. It was absolutely the easiest and most pleasant experience for electronics in quite some time.
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July 2023 by Sponge Beth
I visited T Mobile because after an Update by the Company, I couldn't Reset my phone. The man showed me that there was a different way to Reset after the Update. It only took him about 60 Seconds to know the answer to my problem. It always amazes me how quickly these Tech People know just what to do. I love my Phone Plan and the fact that it's easy to get help with problems, quickly, just by stopping in the store.
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July 2023 by Mikey Mongelluzzo
I had an amazing time getting the products I needed. The gentleman who assisted me with the purchases was precise and to the point. I got everything I needed and exactly what I wanted fast and efficient. Anytime I need something new I will definitely be coming back to this store!
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July 2023 by Deborah Gates
Love this store! Everyone makes me feel welcome and no matter how petty my question they take time to answer and I always leave with a smile!
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July 2023 by Teresa Bontempo
Abby and Zeke were extremely helpful and awesome. I'm glad I came in and happy to join the tmobile team.
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May 2023 by Corina Mayo
Went in to get our T-Mobile Tuesday gift and asked the salesperson assisting us a question about their wifi service. The last time we checked, the service wasn't available in our neighborhood. He looked up our zip code and said it was available in our area recently but the special going on was ending/filling up soon. He was very friendly and helpful. He got us setup with the wifi and answered other questions we had about our phone upgrades.
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May 2023 by Greywolf
Went to this store to get a new phone for my son. I said give me the best deal . He ask me if i wanted a nother line and i said no. they gave me the Samsung s23 for 23.00 dollars a month, they told me i need a screen protector or it would not be protected by my warranty , i found out this was a lie. they also told me that i had to buy there charger block to charge the phone, also a lie, A few days later i called them to get another phone for my son and he said they were out of s22 but he would call around ,he called me back and said no one had them, another lie called Bridgeville store and the salesmen said he had them, so we went there and he was a great help and he says the man at the other store tells people anything to get a sale even lies. the salesman who lied is from store 1597 Washington ste a36 Bridgeville pa 15017 salesmen code number 3160291 Been with t-mobile over 10 years this is the first time anything like this happened. I found out the other salesman charge me for a new line which i didn't want and now my bill will go up another 15 dollars which I didnt authorize .
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May 2023 by Destiny Slater (Sake)
Great service and helpful! Dan was very professional, friendly, informative, he took his time to help me understand my phone's problem, my plans, and he went through troubleshootings. I left the store happy!
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February 2023 by David Gerster
Abby and Tim were absolutely amazing. Went in after my wife broke her phone for a due upgrade. They were so incredibly helpful and friendly. This is now my go to store for my T mobile needs.I had gone to the store down the street and frustrated until I came to Collier Town Square. I had multiple options presented to us so we could chose what was best for us. All done with a friendly helpful disposition.Thank you Abby and Tim!!
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January 2023 by Julia Ricchino
Tom was so helpful .the easiest transfer and deal I could wish for.. great customer service.
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January 2023 by David Friday
Not even with t mobile and Tom helped me with a problem with my phone. Highly recommended
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December 2022 by Monet Buechel
Excellent service! Gentlemen went over and above to insure everything was perfect!!!
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November 2022 by Serik Meiirbek
The worst customer service. I came in with my father in law to the store to return my home internet modem. There was only a manager in the store and he was with another customer. Since we came in, he didn’t have the desire to work with us and keep pushing to talk to customer care. I already spoke with customer care and I was told that if the modem was picked at the store it needs to be returned back to the store “no shipping option.” We waited for 45 minutes but he wasn’t not available. Eventually I asked him to provide me his name and store Id, but he refused it and threatened to call policy, because he didn’t want to provide the requested information. After a couple minutes, police arrived and asked us to leave. He was very unprofessional based on what he did to us today. Please don’t recommend to go there unless you’d like to have the worst customer experience. We are loyal T-Mobile clients and we have been with T- Mobile for a couple years.
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September 2022 by BiggCarl
The team there did a great job! They were able to save me about $60 a month over Verizon, and we got NEW phones! They did have to order the phones for us but its pretty much that way everywhere you go right now due to supply chain issues.
