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November 2023 by Bob Botti
Our Service Technician, Gregory Schmitt is extremely knowledgeable and does an exceptional job with the application for insects. Plus he explains all the details of the application and chemicals used at the conclusion of the service. We are definitely appreciative of the great service provided by Terminix.
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November 2023 by Ana Kelly
I just felt like my tech cared about my situation and I was just attached by wasps nd this person was dispatched sooo quickly that I felt helped and safe. Nd the last time he cared enough to ring my RING bell and we talked!!! Wow. It felt like caring business!
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November 2023 by Zach White
My technician rich is the best. Always calls to give a rough estimate he will arrive a day prior. He calls after he’s done if we are not there to talk with him in person. I haven’t had an issue since rich began his service at my house.Service: Hornet & wasp extermination
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November 2023 by M Wright
The exclusion service was the most ridiculous waste of $3000. Run from the Bridgeville office. Use anyone else. They will not stand by their work nor will they care if you have a problem. The 800 number will not help you either. I am so disappointed in a national company that is supposed to “care” how customers are treated. The branch manager, Jeff, cares more about why “they didn’t get the corporate messages” than he does the poor service given by his techs and the runaround a long term customer has received.Services: Bat extermination
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October 2023 by Tyler Martin-Call
The Pittsburgh branch is absolutely terrible at responding & scheduling. Any time the techs come out they do half the job they're supposed to, and then trying to schedule follow-up is next to impossible. Mike barely responds, and when he does it's to say that he'll follow-up later with a date. He never follows up.We've had 3 exclusion service visits and squirrels/chipmunks are still getting into the attic. We've also had bats get in. I've been trying to schedule a follow-up for 2 months and still don't have a date for them to come out and get on the roof.The pest control is also fairly low quality. The tech was just out a couple weeks ago and sprayed for spiders along the outside and said he knocked down webs, but there are still webs and spiders all over the place outside. The ant traps have worked inside, so at least that is a positive.We've spent thousands of dollars and have definitely not gotten even close to that value in services. We wish we had never called Terminix.Services: Home inspection
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October 2023 by Hailey Long
Customer for 15 years. Yellow jackets best outside and they are coming inside. Terminix has come out 3 different days within 2 weeks. Still having issue. Manager Damon in Bridgeville doesn't care. Refuses to come out. He will send out another tech that has already come out twice and apparently can't get the job done. Switching to Orkin! They have same day appointments.Service: Hornet & wasp extermination
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October 2023 by James Manfred
I have a yellow jacket nest in the retaining wall next to my house. I called and was charged $400 to have them kill them but after two sprays of some dust at the entrance the hornets were flying in and out of they are still alive and well. After calling to complain I was informed that the dust might not work and that they will not remove the nest from my wall. I've played phone tag to finally come to the conclusion from the local branch manager that they will not give me a refund despite not solving my problem. Oh and the service manager was rude and dismissive telling me the hornets shouldn't still be alive. Well news flash they are regardless of whether they should be or not. Don't waste your time or money.
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September 2023 by M Shipman
Terminex was able to come on short notice to not only inspect my property, but also to treat it. The technician kept me informed every step of the way. The initial rep I spoke with on the phone to schedule my service was knowledgeable about the entire process that would be taken. This gave me a feeling of confidence in the company, and the on-site technician solidified that confidence.Services: Home inspection
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September 2023 by B Solomon
Nice Guy, Professional, explained everything to us. He took care of the bees in my mother house. They were in her kitchen & whole basement living room & laundry room. He even apologized for the mess in the basement from the bees but we did not care, we will clean it up. As long as my mother & her cat are safe & the huge nest is gone in her house above the fire place.Service: Hornet & wasp extermination
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August 2023 by D S
The technician is professional, pleasant and most importantly - thorough! We haven't seen any mosquitoes like we used to in the past after service. We are very pleased. Superlative service!Services: Termite inspection
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August 2023 by Banta
Contacted them for a small, residual bed bug infestation (literally only saw a handful of bugs) after moving. Cost $1800 with a six month treatment plan. They came to treat five times, and as soon as the six months was over, we started seeing bed bugs again. They had apparently burrowed into our antique bed frame (which was also possibly broken by the exterminator not being careful when lifting the mattress, as were the two connecting bars under our couch). Very convenient for them that the service only lasts as long as they’re actively treating. We are very clean people (as Terminix acknowledged) but it didn’t seem to matter at all. Now we likely have to throw our 100+ year bedroom set away, in addition to the $1800 fee. Don’t waste your money like we did.Service: Bed bug extermination
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August 2023 by Sam Mickish
The tech was right on time, and he did a thorough job and gave me good tips to help with pest prevention, like which windows are best to keep closed, and when to reach out to Terminix for maintenance.
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August 2023 by Evelyn Kerns
Technician Jordan Hull is an asset to Terminix His work is thorough and is a perfect gentleman He is the kind of person that I would want to represent my companyServices: General pest inspection
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July 2023 by Robert Wright
My service technician, Shawn Peppers, does a fantastic job. He first greets me at the door, he let's me know everything he plans to do, he ask if I have an issues in the house. After he is done, he knocks on the door to let me overview all his work.Services: Termite inspection
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June 2023 by Michael Najanick
Both the tech and salesman were very nice and responsive to our needs (and our dog). They were helpful in addition to the services we were paying for, they gave us more information on things we can do to help other issues.Services: Termite inspection
