-
November 2023 by Laura Moore
Today is Thursday. On October 30th my husband and I went to home Depot in bridgeville. We wanted to get carpet for the bedroom. we found out that to have them lay the carpet that they need to come out and measure the carpet. My Brother-in-law was coming into town and I needed it done within a week and a half. The lady from flooring that was helping me couldn't figure out how to do the billing from her computer but she could put me in for November third. she took me up to the customer service desk and they were able to take our payment for the carpet measure. Well November 3rd came and gone and nobody called to tell me we're coming or not . Nothing so I called them Monday evening and the woman in flooring dept. said your payment didn't go through and that's why nobody came. Why someone didn't call me is a mystery. So the next day Tuesday I went down to find out what could be done. They did find that I did pay. I mean we had information that I paid. I got the receipt and we looked up the credit card was paid out. The manager said that he could not have anyone come out the following day which by this point was the 8th but he said that they'll make it out sometime on the 9th. Well today is the 9th and I still have not heard anything from the home Depot company. I am beyond upset.
-
November 2023 by Angela Bonini
I had (3) great experiences dealing with Ray in the flooring department. Ray was super knowledgeable and professional with the products Home Depot could offer for the remodeling of my new home. I came back (2) different times specifically for Ray to ensure my orders were placed correctly and everything was perfect -given the amount of money I was spending. I also signed up for the credit card with him. He was excellent to deal with, quick with technology and always followed up with the many questions I did have. Home Depot is lucky to have him!!!!
-
November 2023 by Harlan Harris
My best experience ever at a Depot. I entered at the Garden Shop in aim for Indoor Potting Soil. I walked through the store to the unbusy return desk and asked, "Where is the closest location to obtain a cart?" The Staff Attendant exclaimed, "Let me get you one." She walked from behind the desk, out the returns vestibule, and brought me a cart from the many that was hidden behind the wall and down the hall. I said, "Thank you, that was very nice. You could have told me they were there, I wouldn't have mind." She joyfully remarked, "I just want you to enjoy your shopping at the Home Depot--ENJOY!!!That was sweet and made my experience most rewarding. I collected two large bags of 'Indoor Soil' where another worker stood, and we had the conversation that Lowe's, her competitor, don't know what the item is--in two locations! She apoligize!! I said, "No apology needed. That's what brings me/us to you/Home Depot." She laughed, agreed, and said,"THANK YOU!".I went through the Garden Shop to check out, and the sweetest, most sincere young lady checked me out with pleasant conversation and thanked me for shopping Home Depot!I haven't had total friendly service, ANYEHERE, since moving to Carnegie from DC ten months ago. This was the best! They will be my first stop at my next need... THANK YOU HOME DEPOT!!!
-
September 2023 by Lee Nichols
My favorite place to shop. They care for there veterans. Not like the other competitors. AAA. ++++
-
July 2023 by Christina Costain
Jyoti and Gary were so helpful when I needed assistance with flooring. I highly recommend their expertise and attention to detail.
-
July 2023 by RG Electric LLC
It’s not a bad place are there typically they are out of at least one item that I need every time.
-
June 2023 by Austin McCracken
This location offers tool rental, which is very useful. Also, I had spoken to a member of the staff. I believe he was named Jim. He was very knowledgeable and help me select the proper light bulbs I was looking for. Very awesome service!
-
June 2023 by Tina Trisvan
All Home Depot does is lie. I had the worst experience with Home Depot delivering an appliance. Do not use Home Depot online- they lie and lie and lie. I wasted an entire Saturday on Father’s Day weekend waiting for a delivery that never showed up and nobody called to tell me they weren’t coming.Then took off of work the following week on the scheduled day. They never called to give me a four hour window like they said they will. Driver told me he was almost to my house and could wait 15 minutes. I got there in ten and he was gone and support said he won’t come back. All of their own processes that they say they will follow are a joke. I have the text messages and phone calls logs and everything they say they are going to do is a lie. Buyer beware. Will never shop here again
-
June 2023 by Mary Ann C.
I purchased a dishwasher at the beginning of June. The dishwasher was delivered last week. So far two men have come to install it. The first person could not remove the dishwasher because of the flooring. We were told to get part of the floor removed which we had done. We scheduled the plumber from Home Depot to come again. This time they said that we had to have a different pipe before they could install it. I can only tell you I still have my old dishwasher sitting in the middle of my kitchen floor. I returned everything to Home Depot, asked for a refund and would suggest that unless you want a big run around purchase your appliances somewhere else. My biggest complaint is this. The first delivery person/plumber should have informed us of what needed to be done for a successful install. I will be shopping elsewhere from now on. Buyer beware!!!!!
-
June 2023 by Jessica FitzGerald
The selection at this location is much better than Washington. The plants seemed cared for and healthy. Shawn at the garden center checkout made my day. He was friendly, helpful and put a smile on my face!
-
June 2023 by D Super
Very helpful workers assisted me with my deer fencing. I was disappointed to see several shoppers sail out of the garden area with carts loaded with dirt and plants without paying(!) Probably need someone checking for receipts at the exit.
-
June 2023 by E D
Their sales personal is great, after purchasing 3 different times major appliances in less than month, only one delivery crew was professional and on spot, other two times was nightmare, really nightmare.
-
May 2023 by Olivia Stevenson
Terry was extremely helpful in helping my mom and I load rocks into our car! He was very friendly and helped us quickly to load the car and be on our way! Thank you Terry for your excellent service!!!!
-
April 2023 by Brian Hoefler
Knowledgeable and friendly staff. 90% of the time they have what you need. Plus they are always willing to help you load your materials. Also very easy to return your merchandise if need be.
-
March 2023 by Mark Trapolsi
I know the supply chain issues are a problem nowadays in business but every single thing I went for at Home Depot today they didn't have and I'm just baffled and the help could care less they're just standing around texting I would like to know who designs that many stores and doesn't put the same products in the same places in all the stores they're all different so you have to walk around I think they should hand out the Segways or golf carts to go find stuff