Tutu provides a great and personalized experience for dancewear and pointe shoe fittings. The service is consistently awesome, with staff described as extremely friendly, super helpful, courteous, and knowledgeable. They take their time, listen carefully, and offer expert suggestions, creating an educational and inspiring experience. Customers report always having a great experience and strongly recommend the store to other dancers and parents. The store offers fittings for ballet, tap, and pointe shoes, and can sew on elastic and ribbon for a small fee. It also carries other necessary gear. A rewards program is a noted benefit. However, some customers found the store a bit tough to find, with the entrance on the east side of the building and parking in the back. The store's appearance and inventory management received some criticism, with boxes noted and occasional items like specific tights or hair products being out of stock. Despite this, the exceptional and caring service leads customers to state they will definitely return.
