Citadel Credit Union is a trusted financial institution that has been serving the community for decades. As a valued member, customers consistently praise the exceptional service and support they receive from the dedicated staff. The credit union's local branches, such as the ones in Springfield and Brookhaven, are praised for their knowledgeable and professional employees, who go above and beyond to assist members with a wide range of financial needs, from fraud recovery to retirement account transfers. Despite a few isolated incidents, the overall experience at Citadel is overwhelmingly positive, with members highlighting the credit union's commitment to providing personalized attention and resolving any issues promptly. With a long-standing history of reliability and a focus on member satisfaction, Citadel Credit Union has earned the trust and loyalty of its customers.
Frustrated ! Wanted to speak to someone at the Brookhaven branch. No way to dial them directly.
March 2024
Staff is always friendly and great with banking needs.
January 2024
I am a recent convert to Citadel. Tried a transaction online and unable to accomplish. I went to local Brookhaven PA branch 12-29-23 and was assisted by service representative Kamani Green. He was a pleasure to deal with. Exceptionally professional and just a good person. I look forward to continuing to bank at Citadel.... read full comment
