Citizens Bank offers banking services in many locations with about 1,100 branches and 3,100 ATMs. Customers say staff are friendly, nice, and helpful. A manager was described as awesome and patient. Long‑time clients report excellent service. Employees are friendly and knowledgeable, and a staff member helped open an account with patience and friendliness. The bank’s mobile app and customer contact center keep customers connected. Citizens Bank is a reliable choice for people looking for friendly, knowledgeable help with their banking needs.
Stephanie was a big help straightening my banking needs out everybody was friendly and very nice and the manager is awesome thank you for helping me sincerely Jimmy.
December 2022
I have done my banking at Citizens Bank in Brookhaven for 23 years, and they have provided consistently excellent service.
October 2022
Sean helped us open an account today. He is very friendly and patient toward us. And very knowledgeable, a great guy to deal with. Thanks Sean