CVS Pharmacy in Brookhaven is a convenient and familiar destination for managing healthcare needs. The store is open 7 days a week, offering a range of services like prescription refills, vaccinations, personal care items, and more. Customers appreciate the store's value, weekly deals, and the ExtraCare rewards program, which provides personalized savings. The staff is generally described as friendly and helpful, though there have been a few exceptions. One reviewer had a negative experience with a cashier named Mary who was dismissive and made assumptions. Another customer witnessed a cashier named Jessie being rude to an older customer. However, most reviewers find the staff to be pleasant and accommodating. While the store is conveniently located, some customers feel the prices are a bit high. The store's 24-hour operation is also a point of contention, as the shelves are often sparsely stocked, especially during the night shift. The cleanliness of the store, particularly the bathrooms, is also an area that could use improvement. Overall, CVS Pharmacy in Brookhaven is a reliable option for healthcare and wellness needs, with a generally positive customer experience despite a few isolated incidents.
The AI voice system is horrendous and infuriating. Not all voicemails get returned, and the app doesn’t work.
April 2025
My weekly visit was successful tonight. Everything was available and the new carpeting looks terrific 👍 I LOVE CVS Extra bucks!!!
June 2024
It is a comfortably familiar store, in a convenient location, with friendly, helpful staff. You can save a lot with their coupons and the ExtraCare card.
