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November 2023 by DaZhay Gregory
Anna is the most amazing nail tech I have ever been to. She rescued my nails from the horrible state and now they look greatttt!!!! 10/10 recommend!
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November 2023 by Tanisha Jones
I’m a new client at Hollywood Nails in Brookhaven, PA and I can confirm this location is now my go-to salon for mani/pedi services. The staff are all polite & welcoming upon entry, the salon itself is clean & thoughtfully designed, it’s a very peaceful & relaxed environment. Vivian is the only tech that has done my nails since I started going to Hollywood Nails & her quality of work is top notch! Excellent acrylic application, each nail is uniform in size, length & shape desired. My cuticles are cared for at each visit & I’m noticing less dryness & peeling in between visits. I highly recommend Vivian to any first-timers looking for a regular nail tech. She’s very attentive throughout my time in her chair, she checks in w/ me to make sure I’m happy w/ my nails at each step. Thank you Vivian for your wonderful customer service & the amazing nails you send me on my way w/ consistently!
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September 2023 by Amy
Unethical Business practices. Repeatedly up-charges credit cards. This business will quote one price then charge your card for $15-20 additional. The management is rude and will just argue with customers about pricing, lying about the situation. There are many other honest nail salons in the area - I highly suggest you go elsewhere to save yourself the headache of dealing with bank disputes and rude management.
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August 2023 by Chantele Thompson
1st time here. Getting a pedicure & full set! So far the pedi was AH-MAAZIIING!!! Between the serene music playing in the background, the leg & foot massage & the complimentary hot stone rub at the end, I’m feeling like a princess! Full set next! ?
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July 2023 by Nalani B
I love my nails! I didn’t get the name of the girl who did my nails but she did exactly what I asked for and I’m obsessed. I got in and out super quick and still got quality work done on my nails. I will definitely be coming back!Services: Acrylic nails
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July 2023 by Laquisha Anthony
I had the most rudest customer service experience ever! I went in for a polish change but figured I should get a pedicure. I was greeted and lead back, the water was adjusted perfectly, I stated I would like to soak a bit before starting. She said if someone comes in they would have to start. I said ok. I realized they filled the tub with water but nothing else. Another woman that I didn’t have previous contact with approached me without a greeting from the back and repeated what was already said, once again I said ok. She turned the water off, I said no solution was put into my water. She stated they don’t put anything in the water. I was perplexed and mentioned to someone on the phone that I never had a pedicure without any solution in the water. The lady that came from the back stated “Don’t complain in my shop” I was confused as I was not speaking to her and was just stating my previous experiences to someone on my phone which she obviously saw as the phone was up to my ear. She proceeded to say things I couldn’t make out as she walked out of ear view. I said “I was not complaining nor was I speaking to you”, “I don’t have to spend my money where people are rude” She comes over to me lifts the arm of the chair and then lifted my bag which was sitting next to me in the seat, I stated “don’t touch my bag”. She said she didn’t touch my bag as she lifted it off the seat. I have never been treated like this in an establishment and was highly disappointed as this was my second time here and was attempting to make this my regular salon given I’m new to the area. I opted to dry my feet and leave bc no telling what what type of treatment I would have received moving forward. Ruined my day and expected relaxing experience/ escape from my little one.Update: Even after a poor review the person who was rude who appears to be the owner failed to take responsibility for her actions and deemed she was rude bc I was rude. Also, from other reviews this rude behavior isCommon for her. She also stated I was refused service which did not occur and I said “I don’t know” rudely when asked how long did I want to soak. When did saying I don’t know become a rude response when you are unsure? Also, stated I disturbed customers by being loud which is again not a true statement, as I was on a business call from the moment I walked in and being discreet for that reason. It was only 4 customers in the whole establishment and the one in the pedicure area directly across from me exchanged pleasantries with me and smiled and chatted prior to this incident. It’s sad that an apology couldn’t be rendered or at least a statement of maybe miscommunication. Also, if I was a customer causing a disturbance and bothering other customers why wasn’t this addressed? As a customer if someone is disturbing an establishment I would feel more comfortable if management or ownership addressed it in a professional manner and asked the person to leave rather than match rude behavior with so called rude behavior. Clearly this establishment is not professional and does not know how to handle conflict. There is no excuse for touching someone’s personal items without consent!! I’ll be sure to mention this on my next news segment so others will be aware of the poor professionalism at Hollywood Nails and Spa. If you live in the area please do yourself a favor and try another establishment. Or just maybe Anna will take inventory of her behavior and treat every customer with respect and try a professional approach if she claims to have an issue with a customer. I’ll update and hope for the sake of the community there is improvement with this place.
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July 2023 by Megan Degeorge
Absolutely LOVE my beautiful nails by Anna. She is so talented and precise and so very sweet. I will definitely be returning.
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June 2023 by Vanessa Jimenez
This is my main salon and Anna the manager does my nails! After I got a bad nail job at ANOTHER salon I came here and haven’t stopped coming because of the quality! Anna always listens to what I want and goes above and beyond to do something she knows I’ll like! I highly recommend!Services: Nail art
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June 2023 by Becky Stephens
Been to this salon about four times now and have had a different technician each time. They all did an excellent job. Very polite while getting in and out. Also my gel has been lasting three weeks which is a huge plus for me.
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June 2023 by Laurie Dixon
I love this place it is nice clean bright and everyone is very respectful. I would go here again. I would definitely refer to my friends and family. Thank you hollywood nailsService: Nail painting
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June 2023 by Melanie Donohue
I moved into the Brookhaven area of Delco about 2 years ago and needed to find a new nail salon. I’ve been here quite a few times now, had multiple different nail techs work on my nails and I have never had a bad experience. Their pricing is fair and one of the most reasonable for the area. They do their jobs well and efficiently. this is one of the only nail salons I have been to where I don’t have an issue with the gel polish peeling off my nails. They are always fairly busy but I always call ahead to make sure they can fit me in, or I schedule an appointment. I am looking forward to my next visit!Service: Gel manicures
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April 2023 by Rita Jones
I had a wonderful experience the nail tech was Mindy, she is wonderful. She made my experience very comfortable, I will be back soon Mindy..
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February 2023 by Asha Rothwell
Always give me really great service. Extremely respectful and I love how they do my nail every time! Especially for French nail girls. And I get all kinds of French combos and they do them so well! Definitely recommended!Services: Foot massages
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February 2023 by Kaneeza Schiavo
I was seen at booth 8 this morning. I actually don't know the name of the person who did my nails because the only conversation that she had with me was why I should be getting gel instead of regular polish. We had that conversation atleast three times.During my service I pointed out several issues that I was not happy with and she refused to listen to my concerns. I told her that the French tip she painted was streaky and asked if she could fix it only to be met with being told it was because I wouldn't get gel nail polish. The issue was that she did not used enough product and refused to fix it.I specifically did not want gel because it is my first set in years so I wanted something less expensive knowing that my chances of messing up my first set getting used to them was going to be higher. However, I am still a customer and paying for a service. I expect not to be treated so rudely.I am very disappointed as I have not been able to have nails in a long time due to work restrictions and was really excited to be able to again. I chose Hollywood nails based off of the reviews and the photos of their work that they have posted. It does not hold up.
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December 2022 by Shawn Caulk
The technician that worked on my nails, is very inexperienced, sad to say, she struggles between trying to be nice, and acting the way that the owner acts towards certain people that enter their shop. I have made three visits there, and my third visit was the absolute worst!!! Not only is my gel polish coming off after three days, but they were very unprofessional and nasty towards me. I noticed that while I was there, she kept acting like she was putting the acrylic on , but was skimming with it and the polish and several people (white) came in, and the technicians warmly greeted them with a “hello, how are you, can I help you” greeting verses “can I help you “, which is what I was presented with ?. As I was nearing the end of my service, I felt on alert to watch them be so warm to certain people, and be so evasive towards me. I don’t have to say what kind of behavior this was. However I will say to all my women, sisters of color, don’t take my word for it, see for yourself, and then take your business elsewhere. I rather Pay the expensive $15 difference and get what I asked for, than to go back to this place of business and have to get my nails repaired within a week. My lost ?You must sit and watch for all the reviews that you get. You are very condescending and full of your self. It that is your problem, not mine. A huge no thank you to you for me to return to your shop! Sincerely, it was just an convening circumstance to try your establishment, until my 15 years of wonderful service Technician and owner return from her trip home. As for the first and second time, you did my pedicure, very well, but the second time I came for my nails, because my original technician was crowded, an my schedule didn’t allow me to wait, but I definitely will now. Look over your responses to people’s complaints, maybe if you address them with sincere apologies, you will be able to lower your complaining reviews! I genuinely mean that with care, human to human. While I won’t be returning to your establishment, I do wish you well.Services: Pedicure
