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February 2024 by Remo Pallante
The two gentlemen Ravi & Venkat in the Brookhaven location was excellent with customer service.
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February 2024 by VICTORIA KINSLOW
Metro charged me $90 for one month ofservice that I didn't even have them as aprovider. Three of their agents said I wouldget a refund and now I was just told because my account was closed that they couldn't see I didn't use any data on the month that I was charged for service that I didn't have them as a provider that I was not eligible for a refund.What was odd was the other three agents that said I would get a refund didn't even put any notes on my account. Terrible service from an unimpressive provider. Well you knew something had to be wrong with them because their parent company is T-Mobile.T-Mobile charged me $520 after I closed my account with them and after I refuse to pay it they put me in collections for it.
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February 2024 by Carol Bungy
This is the second bad experience that I have had here. The men claimed my $55.00payment would need an additional $5.00 service fee for coming and paying in person. Then had no receipt to reflect the amount tendered. They claimed to have no receipt paper. Then I walked back in because I hadn't received my payment confirmation and they tried to rush me out again. I politely told them I would wait in store for the confirmation since they have no receipt to give me as proof of my transaction. They then asked for my number again, I gave it to them and then they sent the confirmation. Guess what? It said thank you for your $55.00 payment. Nothing about the addition of $5.00 they took in cash. And no receipt to prove. No other locations have asked for $5 extra. This is ridiculous
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January 2024 by Daniel Davies
Great deals to be had
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November 2023 by Anne Collom
Really good ? person ND fair prices for phone
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October 2023 by Judith Moses-Brown
The two gentlemen in the Brookhaven location was excellent with customer service.
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May 2023 by Charlie
Excellent serviceJameer made the Visit Easy.A True Gentleman ??✔️
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August 2022 by Janis Casterline
I needed some customer service at Metro inBrookhaven last week.As usual, the service wasexcellent. I notice since the pandemicservice is not so great at many places.Also lots of scams and dishonest businesses.Metro in Brookhaven isexceptional!
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May 2022 by lovecartoones
Ben the customer service representative was great. Each time I come to this particular store they're helpful and knowledgeable.
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April 2022 by Kathy Lee Chandler
Staff are easy knowledgeable.
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October 2021 by Alphonso Chavis
It's a good place to buy phones not a big selection
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August 2021 by James Roberts
Since I have been a customer, Ben and Brandon have provided excellent customer service here at the Brookhaven location. They both are very patient and friendly. I would consider them an asset to your company
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August 2021 by Brian Sakers
Ben was the man.he was patient with my out of touch father who isn't internet friendly and he was courteous and accommodating. Management material all the way....
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July 2021 by Evelyn Ortiz
Ben did a awesome job helping me.. Both Jason and Ben are very polite.. Thanks guys
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July 2021 by Christina Meischke
It was a great experience, Ben was very helpful
