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September 2023 by Missy Lilja
I always dreaded the process of car shopping just because I never could get what I wanted but that was definitely NOT the case at Brookville Chevy! I was actually shocked that I was able to get a brand new suv and at an awesome rate! I will always go here from here on out for my future cars! The people are awesome and so friendly to work with. Keep up the amazing work and you all rock!
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September 2023 by Dominick D'Aurora
Our Parking Brake is not fully disengaging.How do I know? I can feel the brakes catching. I have OnStar emails telling me there's a problem. The car is telling me the Parking Brake needs servicing. And, since the brakes are grabbing, the car is, at times, saying the transmission needs servicing.So why the 1 star review?I tell them what's happening and drop the car off at 9AM. I call at 1PM to find out that they can't reproduce the issue. I call again at 4:50, knowing they close at 5, and the person at the Service desk is gone for the day. I call at 10 AM the next day to find out they still can't reproduce the issue. This costs me $62.What was the plan here? If they kept the car for another day would they have billed me $124?While I understand the Mechanic spent time looking at the vehicle, and should be compensated, the complete lack of communication is what I have a problem with. Note, I called them each time.We brought the car at Troy-Alan. So why not go there? It's a 20 minute drive to Brookville and a 45 minute drive to Kittanning. It was closer. That was a mistake.
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September 2023 by Steven Laukitis
I thought you would vacuum out the car and wash it…. But I was only there for a free oil change so I wasn’t that disappointed
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September 2023 by George Lyons
Great overall experience on buying my new Z06
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July 2023 by Tyler Blair
At number one brookville you don’t save money. Bought 3 vehicles from you one trail boss at 50k+ a TRX at 91k and a Silverado 3500 at 65k. Paid 91k for the TRX and was show that’s what it was worth then come back to trade it in and then showed the window sticker of the truck new was only 80k!
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July 2023 by Steve Popson
Was very impressed with how the service department was,very helpful, my appointment was on time and everyone was very polite. Got my issues resolved!
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July 2023 by Joseph Hinderliter
Great service dept. Will definitely go there again.
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May 2023 by Tina Simcox
Dealership was clean. People where very helpful and friendly. My sales lady was there after I had car for 2 days. Called here and she helped me on the phone. Diffently will go back, if I need to.
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May 2023 by Aclunky
They explained everything very clearly and will always come back if I have a problem or to purchase my future vehicle.
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March 2023 by Jay Shoffstall
It took 4 attempts over the course of 40k miles to find an exhaust leak. Disregarded any input from myself as to what the problem most likely was. Claimed they didn't have the proper equipment to simulate the issue and wouldn't reasonably troubleshoot the issue.
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February 2023 by Rick Davis
Fast and easy. Always treated well here.
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January 2023 by Lee Stitzinger
Great dealership! Very friendly and knowledgeable staff!Helpful when I have questions.
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November 2022 by Larry Hull
They lie from sales person all the way to service seems all GM are same
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November 2022 by Richard Stover, Jr
Great people and service. Kept me informed re issues and fixes. GREAT!
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November 2022 by Tracy Gallagher
It was excellent and worth the time and effort your service dept Gave us. We were treated with respect and courtesy!!! Thank you for all your service department did for us. Again thank you
