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January 2023 by Steph McCloskey
I honestly can't remember the name of my doctor but she was super sweet and helpful. Unfortunately, I am leaving this office because getting an appointment here has been a mess. In the past, I've had rude receptionists and it always seems to take forever to get a hold of someone. The last time I was there for an annual exam was March of 2021. I called summer of 2022 to schedule my next exam (yes I realize I called late) and they said they were booked until October. They wouldn't schedule any more appointments past October. I just called again this morning (January 2023), and they said they are booked until Spring and they won't take any more appointments right now. I just called Main Line Health Broomall OBYGN. They booked me as a new patient as early as next week.
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December 2022 by Quenna Mabry
I would give Dr Sturdivant a -0 as a rating. Dr Sturdivant will lied on a PT as she did with me. She never contacted me regarding the virtual appointment, but lied and said she did. No ever answers the phone, on call doctor, press 2 it disconnects the call. Tony the office manager confirmed there was nothing written in the along with 3 other employees. Not sure how she is called a doctor.
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October 2022 by Alyssa Caporellie
Dr Scheier is a really great doctor, she really listened to me and made me feel like she cares. With that being said, the office is a complete mess. Staff is slow and unprofessional. No one answers the phones. My other doctors have even told me they cannot reach the office when they need to correspond about my care. Their wait times are totally outrageous as well. I had a 9:20 am appointment and I wasn’t seen until 10:30.
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September 2022 by Jillian
I have been a patient here since 2017. When I called in January to schedule my annual check up, I was put on a waitlist. It is now August, and I still have not heard anything. I absolutely loved my doctor here, but I need a reliable practice.
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September 2022 by Jaime Collins
Drove from Delaware to Broomall to get a shot. No procedure,no consultation, no nothing literally a SHOT waited more than 45 MINUTES. Shot took 2 seconds. To top it off no one knew when I was supposed to comeback for my follow up. Totally unacceptable.
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May 2022 by Madison Steinbrenner
Was great but will have to find a new dr..apparently booked solid until the unknown future & can no longer schedule patients for yearly appointments but doctors wont provide yearly refills without an appt
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April 2022 by Chrissy Mcfalls
Worst experience ever . I had to deal with their incompetent red head receptionist. The day I called to make appointment it took the girl 30 min to schedule me all while acting like she was doing a favor by getting me a faster appointment. Only to find out 3 weeks later while arriving for appointment that she scheduled me with a family doctor down the hall and not the gyno. I started going there 3 years ago and need to get implant taking out which is now gonna be expired by 2 months by the time I get seen. I feel like they should have squeezed me in today since they messed up. If I would have missed my appointment they would have every right to charge me. Now I’m out a days pay for missing work . This review has nothing to do with the doctors at the practice I wanna mention.
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December 2021 by Grace Meyers
I was put in hold for 20 minutes just to be told that the answering service is incapable of making any new appointments. She then hung up on me. EDIT: I called back to make a complaint about the previous receptionist to be told that there isn’t anyone above the person answering the phone and I still couldn’t make an appointment. What is the purpose of an answering service that takes the better part of 30 minutes to answer, hangs up on you, and won’t take an appointment?
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December 2021 by Kt I.
Dr. Scheier is the best! I have been a patient for years . Now my parents and all my children see her. She is Knowledgeable , thorough, kind and responsive! The office staff is wonderful and professional!! Highly recommend if you need a family doctor.
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November 2021 by reenamol kurian
Very rude receptionist. Never listen to me when I called. She always want me to listen to her and I don’t think they relay the messages to the doctors. Dr. Perkins is a very good doctor and he treated me very well on the phone and when I’m there. It’s a shame that he is having this kind of staff there. I will never recommend anyone to that office because of the staff there. Nothing against Dr. Perkins
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November 2021 by Garrett Taylor
Staff is atrocious when communicating with doctors. Needed a prescription filled and not 1 but 3 receptionist said they would forward the message to doctor. Waiting 6 days without a prescription you have been on for years is not a priority to your patients apparently . Will be changing doctors. stay away from this garbage of a facility.
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October 2021 by Amanda Sachs
It looks like I’m not the only one who finds the receptionist extremely rude. I have been a patient of Dr Shirer for years. I like her but her one receptionist is one of the most rudest people. If she hates her job that much, she should switch professions. I understand working with the public can be hard and you can have bad days but when it’s every day, it’s unprofessional and unacceptable. It’s a shame that I am switching doctors just because of the one horrible receptionist. It’s draining when you have an urgent matter and she’s the one you have to deal with. If I could give less than one star, I would.
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October 2021 by Jaquan Lawrence
Very disgusting place do not start prenatal care here! Treat you and your unborn like garbage.
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March 2021 by Rose Herbst
The office is clean and everyone at the office is very knowledgable and helpful. Dr. Perkins was great. Very happy with my experience there.
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March 2021 by noor bhalli
Super disrespectful staff. I called and spoke to Karla and this women was so rude and disrespectful, while I was trying to explain to her what I was calling about, she told me to stop rambling and listen to her first, she did not let me speak at all, super disappointed in their nasty service.
