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November 2023 by Vanessa S
I made an appointment because my tire pressure light came on & was in need of assistance. The second I made an appointment, I received a call from someone asking if I calibrated the car because it was during cold seasons so it could’ve affected the pressure. They walked me thru how to do that and told me if it comes on, just bring the car right in and they’ll help me out. Once I arrived in, I was greeted by Hashim who was pleasant to talk to. He walked me over to my car and educated me on what was going on with my car, what I needed to do & asked me why do I need my tires replaced in only a year & how bad do I drive ?. It was falling on the weekend & Hashim kept my car throughout & assured me that it would be safe. Upon picking it up, he told me he spoke to my warranty company and was successful at getting all 4 tires replaced. I was impressed because he went above & beyond to help me out because I didn’t know what to do. Overall, I was super satisfied with my experience here at this location! They take care of their customers, definitely worth the visit!!
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November 2023 by David Cannon
10/10, they’re always good about answering the phone and scheduling the same day. Staff is friendly too! I’ve used them for state inspection & tire patching now and both were easy to schedule and finished quickly.
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November 2023 by Joseph Savukinas
I made this appointment a week ago. Arrived at the designated time and the tires I pre-ordered while making the online appointment were not there. No problem, I let that go. The guy told me he could have tires delivered that morning and my car would be done by 1230. Called at 1230 and he said the tires were not delivered yet but they would be soon and my car would be ready by 230-3. Called at 230 and the tires still hadn't been delivered. Picked up my car. Whole day wasted.. First and last time I go to this place.
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November 2023 by Rich T.
I had a late day yearly inspection scheduled for 3:30. When I arrived I was greeted by Mikala at the service desk I let her know I was there for an inspection. Mikala was very prompt and courteous talking with me and getting things started. My mechanic Corey was very professional with his greeting and explained the process then went to work on my vehicle an hour and a half later he completed it. He also took the time to recommend a few other services they could perform at a later date. I found Corey very honest and trustworthy plus a great sense of humor. I will return at a later date for the service. Mikala and Corey both did a great job thank you.Rich T
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November 2023 by Pat Zauflik-Beato
I came in without an appointment as I was getting a flat. The service was professional and fast. The shop is clean. I highly recommend.
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October 2023 by Sean King
Got something in my tire so I scheduled an appointment on Saturday. I got there a little early they looked at it as soon as I got there. I was there about 20 mins the guy comes back with the object and says I plugged it. I'm definitely coming back here and the fact they're open later and on Saturday makes it even better. Thanks Mr. Tire!!
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September 2023 by Gillian Greenbaum
Came in for a flat repair. They were efficient, kind, clean, and did a great job. I will be coming back for sure.
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August 2023 by Mike B
The guy at the front desk was very helpful. However, the work was garbage. I brought my car in to have 4 tires mounted and balanced, and to have an alignment. Right out of the parking lot it was clear things weren’t done right. Having a busy schedule, I had to get my car back there for them to fix it. Which they were more than happy to do. That being said, nothing was corrected after my SECOND visit. Long story short, I had to take my car to my dealership which is geographically inconvenient and pay another $200 to have my alignment done correctly (toe was out on both of my tires) and to have my tires correctly balanced (all 4 were not balanced). I basically paid Mr. Tire $317 and some change for a headache, uneven wear on brand new tires and the wasted time for this review which I felt obligated to write to inform everyone else to STAY AWAY FROM THIS PLACE.
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August 2023 by Sheila Swann
Although the manager is very pleasant the workmanship at this location is questionable. I spent about three hours waiting for a tire repair. When the service was complete, they did not fix my tire and lead me to believe it has a pressure issue. Although, I was charged for a tire repair. When I inquired what was removed from the tire the service mgr asked the technician and he said he could not find an issue. So basically they charged me for air and incorrectly overfilled my tires. The worst part is that one my way home the tire pressure indicator came on again while driving on the highway. I took my car to another repair shop where they removed the nail that was piercing the tire and causing the tire pressure issue in addition to removing the excess air from Mr. Tires. This was a very dangerous situation and I will never patronize this business again.
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August 2023 by Charles Alexander
My tire went flat at 6pm and they fixed it by 6:45. They got my business for life.
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May 2023 by Bill McCormack
My first visit to Mr.Tire far exceeded expectations. When visiting competitors of Mr.Tire, usually the customer service is lacking and the focus is on upselling services or products.Upon entering the Mr. Tire shop, I was pleasantly greeted by the manager, Jahrelle. He was willing to accomodate me, immediately, and called in a technician to come and get my keys and work on the tire.While waiting, I interacted with a few employees in the waiting room and they were all very pleasant and professional. They seemed to respect Jahrelle as he provided guidance and support when questions were asked or work needed to be completed on other cars.My experience was further enhanced by Jahrelle's positive attitude and attention to my issue. He truly understand how to interact and keep customers happy.The entire experience was great. The repair was done quickly, the professionalism of the staff, the cleanliness of the waiting room, and finally the customer service was outstanding. I was never upsold a service or pressured to repair anything else on my car. I will definitely be back to get other work done on my car.
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April 2023 by Francesca Gentile
Very reasonable, cheaper than pepboys and more honest than the car dealership. The workers were exceptionally kind. We need more people like them when entering any company.
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April 2023 by Frank Wartinger
Huge thanks to Makayla this morning! Found I had a nail in my tire she kindly took care of it in less than 20 minutes. They just won a customer in me!
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February 2023 by Eric Borbi
My wife was there today with a slow puncture and it was taken care of in good time. The overall service experience was excellent, beyond our expectation.
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December 2022 by Bob R.
This business sets the example of how to demonstrate a commitment to excellence and caring about the customer. It started with me discovering a damaged, yet still drivable tire on my car. I decided immediately to buy all new tires (due to age). I called Mr Tire and talked to Brandon, the manager. He said he'd have the tires the next day and would call me, which he did. That same day I was in and out in less than 45 minutes with tires installed. What more can you ask for? Brandon won me over as a new customer, and I will be bringing my two vehicles in for oil changes or other light maintenance needs when needed.
