Pep Boys in Broomall, PA, offers a range of auto services for cars, trucks, and SUVs, including tire services, oil changes, and brake repairs. Customers appreciate the knowledgeable staff, particularly Jenn, who provides helpful guidance and support. Many reviews highlight the friendly service and fair recommendations without unnecessary upselling. Some customers experienced frustration with past visits, particularly regarding brake job suggestions. However, recent feedback indicates improvements in service quality, with a new team focused on customer care. The shop also provides detailed information about repairs, including photos during the inspection process, and is equipped to handle hybrid and electric vehicles. While some customers noted delays due to parts availability, they were able to keep their vehicles until the necessary parts arrived. Overall, Pep Boys is seen as a reliable choice for auto care, with a commitment to professional and courteous service. Despite the discontinuation of their senior discount program, many customers plan to continue using this location for their vehicle maintenance needs.
Oil change, state inspection, tire rotation, front brake pads.
August 2026
They got me in and out on Saturday. Jenn was very professional and efficient. Customer service means alot. Thank you Earleen
August 2026
I needed to get a new tire and had no way of making it home without one, though it was such a busy day Michael was able to help me in the pouring rain. Thank you so so much Michael, you’re the best!
