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March 2024 by Jay L.
Poor customer service. Does not respond to emails, does not return phone calls. Shipped incorrect item and then refused to pay return shipping costs. Do not shop here.
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October 2023 by Bette Bottoms
Got my order of two orthotic insoles quickly and without any problems.
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October 2023 by Avni Gurun
They have a great selection of quality shoes. However, not enough sales people. One person is trying to help everyone. They also have to simmer good sales and discounts.
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October 2023 by Charles Hurst
I generally write excellent reviews because I love small businesses and their owners. In this case, I need to call out the poor response to the 3-month sole failure of expensive Birkenstocks shoes. It was bad on many levels (excuses and accusations) and ended when we were offered a mere 10% off our next purchase. We just bought new Birkenstocks sandals, but it was NOT from this store.
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October 2023 by Russell Ward
Great experience! Couldn’t find the color I wanted in the correct size anywhere else. Fair price & got them quickly. Definitely recommend the Walking Depot!
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September 2023 by Rebecca Norris
I was thrilled to discover Walking Depot, an authorized Birkenstock seller. I had been searching high and low for the Birkenstock Soft Footbed Arizona Sandals in the fuchsia tulip colorway and randomly came across Walking Depot, which had the sold-out shoe in stock. I ordered a pair and it arrived two days later, without even having to pay extra for shipping. I'll definitely be shopping there in the future!
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August 2023 by Will Janssen
Ordered, it shipped immediately, was notified that it had shipped, and arrived in perfect condition. Could not ask for anything more.
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August 2023 by Bill Knoell
Good selection of wide width shoes and sandals. Pricey but good quality.
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August 2023 by Debra Radin
Thank you Walking Depot! I love my new Birkenstock Madrid saddles
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August 2023 by Noah F.
Me and my friend were walking around the store not disrupting anything and the owner KICKED US OUT. We did nothing, nothing, she just kicked us out then filmed us without our consent. She blew my friend a kiss and you could argue that is pedophilia. Just because we are kids doesn't mean we can't purchase shoes for ourselves. This is embarrassing.
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August 2023 by James B.
I tried to look around, keyword tried, the lady running the store kicked me out. For what? NOTHING. I am just a child with my friend browsing be as quiet as a mouse. I really enjoy smelling and looking at nice shoes in person. Sure I wasn't going to pay but I was kicked it in mere seconds of entering. PS The madam running the store blew me a kiss (I am a minor).
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June 2023 by L Schmidt
I have now purchased two pairs of shoes from Walking Depot, and the service and quality are excellent. Will keep my eye on the website and would absolutely purchase from the store again.
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June 2023 by Claire Von Karls
Fast delivery! Helpful staff! Followed up with me when there was a problem with my address.
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May 2023 by Kimberly Rowe
It sadden me to write this review- as a Afro-American women in the twenty-first century. I recently experienced subtle and subversive discrimination @ Walking Depot located in Broomall PA.. As I waited several minutes with no assistance. Conventily, all personnel despaired and where no longer available to assist me. Just when I thought things couldn't get any worse, I stood in front of the check-out counter as a female grey haired elderly worker continued to direct all of her attention towards the register and away from me. After some time, a worker finally appeared... but by then the damage was done. I hope that this will be the first and last unpollar review as it relates to unprofessional behavior.
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March 2023 by J M
The owner would not allow me to shop in peace while looking to exchange items and continuously asked to look in my shopping bag. I declined and informed her I'm okay and wanted to shop alone in peace. She threatened to kick me out by saying "If you don't allow me to look in your bag you can't shop here. I'm the shop owner." Displeased with her rudeness, claims of status, and threat I returned my items well over $150.She was intent on making me uncomfortable and not welcomed.