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July 2023 by Peyton Kisko
Packages usually come on time and still in good condition and they’re understanding in helping me with something!
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June 2023 by Donny M
Don't expect them to answer the phone been calling for days with no answer .
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July 2022 by Amy Crayton
Terrible postal service. My Mail has been delivered to wrong places. Many times they say they can’t deliver my mail because my driveway is blocked which isn’t true.
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March 2022 by Rebecca Flowers
I hate leaving bad reviews, especially one in my home town, but they are not the greatest when it comes to service. I am a small business owner and I live closer to the Brownsville post office. But I will not go there to mail my packages unless I absolutely have to. They give lectures on how to package items and if something is fragile they make it seem like if it breaks its your fault, not theirs. They are also rude when asked questions and or concerns. Mail usually is always late as well. They hold packages even when they are supposed to be out for delivery. They wait till the next day or the day after that to deliver, if they don't feel like delivering your package that day. Mail has been delivered to wrong addresses so many times as well. I recommend using Hiller post office instead of this post office.
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March 2022 by William Garofalo
No better or worse than other carrier services.
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April 2021 by myst93
Blatantly lie about "trying to deliver a package". I was sitting in the house all day long, and at the end of the day I checked the tracking number, and it said " Delivery attempted today at 5:39 PMUnfortunately, USPS couldn't complete your delivery and is holding it for you to pick up. We're very sorry for the inconvenience.".Yeah well, nobody tried to deliver anything, and no card was left. Just because they're overworked, or too lazy to get out of their car, doesn't mean they should lie. If it's a staffing issue or some other problem, just say that. Don't lie and say you tried to deliver it when I was sitting here the entire day.
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October 2020 by Krystal Skoda
Mail is never delivered in a timely fashion. Mail carriers & post office employees are rude.
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October 2020 by Michelle Maleta
Very poor carrier service ?
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December 2019 by Bruce Carr
Worst post office ever never answers the phone my mail is delivered wrong houses everyday now a package is missing wasn't even delivered they can't seem to find it
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August 2019 by Michele Colbert
The worst service ever. Nobody picked up my outgoing mail-time sensitive. They do this often.
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April 2019 by Amber S.
Always a positive experience. Friendly staff and quick service. Any time I go in to send out mail I'm usually in and out under 5 minutes.
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November 2018 by Garett Shoemaker
Never get my packages right. They deliver only if they feel like getting out of there beat up car.... waste of tax money.
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September 2018 by Melody Bartowick
The Brownsville Post Office has taken over the afternoon business for my Local Office in Grindstone. They workers there are not very friendly and we had a problem with getting our mail delivered. The driver said my mailbox was not in proper and just stop delivering my mail. My neighbor got his mail stopped his cause there was a ditch in front of it. The one who delivers mail drives a 4x4. I used to get mail at 10 to 11 am. Now I don't get it till 3 or so pm. Again jobs were lost and nobody cares wether the service is there or not.
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July 2018 by Delaney Ansell
Mailbox was a couple inches off what it is suppose to be now the post office is keeping my mail until it gets fixed .My mail has been delivered to my house for 5 years without anything said. Now this weekend I was waiting for something very Important I need for a wedding and they did not deliver my mail .is this a crime???
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June 2018 by Noelle Smith
I have had issues with drivers before, which is typical. I have previously( 5ish months ago) had a driver say a package was undeliverable, even as I watched them drive by my house. They have made some staff changes. Today I was tracking a package and the gentleman on the phone was awesome. He addressed my concern quickly even though they were about to close. Our vehicle is currently broke down so I couldn't pick the package up. The woman who delivered my package today was a life saver. She was so polite and went above my expectations. A big thank you to the whole team today!! My kids were so excited to get our package( it was snacks I ordered for them) . I am very grateful for the kindness they showed.
