Bryn Mawr Running Company offers exceptional customer service and expert guidance for anyone in need of running shoes. Customers consistently praise the knowledgeable staff for their ability to fit shoes to individual needs, whether for flat, wide feet or specific running styles. Many appreciate the personalized experience, with staff taking the time to ensure the right shoe is found, often encouraging customers to try on various options. The store is highly recommended by local high school track coaches, adding to its credibility. While some customers experienced minor issues with availability, the company’s commitment to service shines through, as they work to ensure the right products are delivered, even providing home delivery for the correct sizes. The return policy also offers reassurance, allowing customers to feel confident in their purchases. Overall, Bryn Mawr Running Company is a go-to destination for runners seeking the perfect fit and a pleasant shopping experience.
Fantastic customer service, obviously incredibly knowledgeable staff who will get you the exact shoe you’re looking for/need
October 2023
Great experience this morning at your Media location. I received wonderful customer service from the young man who worked with me to find the right running shoe. He was very pleasant and extremely knowledgeable. So glad I made the trip out in the rain!!
July 2023
Didn't have what we needed in store but could get it from another location. When the shoes arrived they were the right size but not the wide width as discussed. They found the correct ones and dropped at my house. Great service.
