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December 2021 by P Lav
Over priced, not very helpful.
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November 2021 by Larry Doolittle
Purchased a another new chair from Relax The Back in Bryn Mawr. This is my third. They do an excellent job. Very professional and knowledgeable. Thank you David! The new chair is terrific too (Liftchair PR126L).
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June 2021 by Sandra Hendler Lloyd
My office chair from Relax the Back was delivered with a broken arm rest. The person delivering would not take it back & replace the armrest. He said they'd send me one & it would be very simple to install.When they sent the armrest & I didn't have the right tool to install it ,they told me to bring the chair into the store.I don't own a truck, so that was not possible.I thought their response to a problem they created was terrible.
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May 2021 by Carmelita DiPretoro
I went to find a chair to solve poor alignment and back pain. They were very helpful and I found the right chair for me. I have had it for over 6 months and my back is sooo much better!!
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April 2021 by Sharon Louise
My absolutely beautiful X chair just got delivered: fully assembled and I was shown how to operate it in a very clear and concise manner. Most importantly the settings that I preferred while sitting in the chair in the store were maintained!I highly recommend buying from this store ...
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April 2021 by Allison Harrington
Gerry was extremely helpful in selecting the best chair based on my posture and needs. Really thankful to have stopped in and found a life-changing chair to spend 50+ hours per week in.
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October 2020 by Jesse Weisz
I bought a stand up desk and chair from Relax The Back several years ago. The products were high quality and still serve me well. The arm pads on the chair wore out and Relax the Back filed a warranty claim for me and got me a replacement set. I will shop there again for sure if I need anything else.
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August 2020 by Karen Zimmerman
Great service. Helpful and informative.
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March 2020 by Dona French
So happy with my purchase, my anti-gravity chair is just right, I got the correct product thanks to Tim and his knowledge on the different types of chairs. I recommend a visit to the store!
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December 2019 by Janet S.
My elderly parents live in an assisted living facility and they rely on their reclining lift chairs for assistance getting up. The literally sit in the chairs all day. Unfortunately, someone accidentally broke off part of the plug in the transformer and the chair motor would no longer work. Tim at Relax the Back in Bryn Mawr did a great job tracking down the right parts and installing them as quickly as he could. He even provided a cable that was missing but which he took from his own stock. The repair charge was very reasonable and Tim was friendly and nice. I couldn't ask for better service. The chairs are very high quality and their service is excellent. I recommend Relax the Back in Bryn Mawr very highly.
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April 2019 by Reiko Akashi
I am so glad I purchased my home office chair and pillow FROM THEM! I needed desperately a good ergonomically correct office chair as I work from home and sit for a long hours. My previous so called ergonomic chair was killing my back and hips. I found this store locally and could visit and test all the chairs before making my decision. The store professional recommended several models for my body-size and need. I learned a lot from him about how to choose a right chair for my body. The delivery was right next day and everything was assembled by them. Also the pillow is now saving my neck! The whole experience was so pleasant and time and cost were worth it. When I need any good chairs again I will definitely buy from them. You get what you pay for - buying these excellent products in a real store with people who know what they are doing was one of the best investments!
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March 2019 by Gail Guerin
I purchased an ergonomic office chair from this store as I was having severe lower back issues and felt it was time to upgrade my current chair.
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September 2018 by Matthew S.
Owner Jerry is very knowledgeable and directed me to the best office chair for me. Relax the Back delivered, setup the chair and then demonstrated how to use/adjust the chair. Great chair and great service.
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November 2017 by Kenyon Bajus
Easy parking. Friendly salesperson. I was happily surprised to see standing desks on display along with a number of task chairs.
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July 2017 by Glenn Paul
My aunt is at a local residential living home. When we moved her bed, we noticed that this wonderful woman who had served everyone else her entire life had not owned a new mattress in decades. We went to Relax The Back about noon. They gave us an excellent price, delivered it that afternoon, and took away the old mattress and box springs. When they discovered the original box would be too tall for my aunt, they even brought back a thinner one. This kind of service is rare today, but much appreciated. Here is my aunt with her new Tempurpedic.
