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January 2024 by Michael Harrison Lee
Daniella helped me recover the cash eaten by the ATM. Corporate said 1 week, she did it in one day. Excellent service :)
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December 2023 by Barbara Trivelis Maroney
Went to cash a check that Santander issued and mailed it to me. The Bryn Mawr PA branch refused to cash the check.
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October 2023 by Sang Ngo
I rarely review on Google Maps, but this time I’m leaving one as a tribute to this bank’s outstanding customer service. The people here are willing to learn! If services take you too long, please understand that some people are new and they’re still learning. However, they are responsive of your needs and are willing to listen to feedbacks. They also make amends for their mistakes in a genuine and honest way.Please send my kudos to Blair and Yetumde for being just wholesome and amazing. I hope that your branch will grow ?
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June 2023 by Parul Sethi
Recently visited santander bank and was helped by a wonderful employee named Muskan.She went above and beyond to assist me with my banking needs and made the process quick and easy. The bank itself offers a variety of services that have met all of my needs. I especially appreciate the mobile banking app, which has made managing my finances on-the-go a breeze. Overall, I highly recommend this bank and their amazing staff!"
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May 2023 by Jon Kay
AWFUL CUSTOMER SERVICE. AWFUL EXPERIENCE. Told we’d be served in 15-20 minutes but waited an hour. Tried opening an account for a family member who is new to the US but we were denied. We had an SS number, a US federal issued ID card & a passport. Banker told us we needed a PA license or state ID. WE WENT DOWN THE STREET TO TD BANK AND OPENED AN ACCOUNT IN 5 MINUTES. Santander is a joke.
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September 2022 by Derek's World
The banker Jesse M there is fantastic. He is so helpful and brings a smile to my face each time he is there. I wish there was a branch full of just Jesse's. A true asset to the company.
