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February 2024 by Meshon Jones
Useless, horrible service. Came to drop of Amazon return because it stated no label and no BOX necessary. Get to the store woman walks up to the front and I tell her I’m dropping off and have a code. She Immediately tells me I need a box and won’t scan the code, I tell he I specifically chose this option so I wouldn’t need a box or label, she proceeds to argue that I do, instead of scanning the code. I just grabbed my item and left, beyond irritating after a long work day.
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February 2024 by petal3trillium
I was in and out in record time and the young lady was helpful and very pleasant ... welcomed with a big smile.
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December 2023 by Gili Schori
Friendly staff, quick service and near parking spots.
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December 2023 by Bumi PM
They are way better than other UPS that usually dont take amazon packages. They even guided me on best practices.
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December 2023 by Mohamed Ibrahim
The store associate inside this store often yells at customers. This the only store close to my house however, I will stop using this location until they bring another respectful associate.
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December 2023 by Gizelle Sizer
I love that store they are fast and very helpful I will give them 100
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July 2023 by John D'Andrea
I work at a business a few doors down from the Bryn Mawr UPS store and live right around the corner. For security sake, I have all my packages delivered to this store rather than have packages sitting outside my apartment door. Just about every time I go in, they know who I am and have the package ready before I get to the counter. They have also occasionally walked the package over to my workplace unprompted. Every time I go in, the staff is so friendly. I pass the store on my walk back and forth to work and they very often give me a wave hello. Just a nice place all around.
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November 2022 by Mary Genevieve Carty
There was a technical issues with my order and the manager Denise was so incredibly helpful and kind! I haven't had such good customer service in a long time. Thanks, Denise!
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November 2022 by Daniel Baker (Hunter)
This store is lucky to have a friendly person like Ryan!
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November 2022 by Amanda B.
terrible service! Do not go to this UPS store! I walked in with one package to be sent at 4:55 and the person behind the counter told me to leave because her register was closed. The computer was on and everything was functioning fine. When I asked her why she could not ship my package she simply told me to leave because she does not take any more packages th at require payment when she needs to close the store. Unbelievable! No I'm sorry or any kind statements, she just rolled her eyes at me and told me too bad. there were still 5 minutes that the store was open. I had one small package and it was all sealed with label and ready to go. Just terrible! Them when I stepped out she locked the door and it wasn't even 5:00 yet!
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August 2022 by H J.
The employees at this location go above and beyond to help! I had to go return an Amazon package and they were really friendly and professional. I would highly recommend this location.
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July 2022 by Denise Dicarlo
This is the best ups store EVER!! There are a solid group of 4 women who are the best at customer service. They know how to run a store. My daughter walked out of there with me and said "mom, they are on it!!!!"
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May 2022 by Brett Connolly
Helpful and patient. Ignore other bad reviews from Karens.
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February 2022 by Greg Yurkovic
Advertises Sunday hours. Store was closed when I visited. Same story at the Wayne store. What a horrible, horrible way to treat customers.
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February 2022 by Satish Nookala
Horrible customer service. No professionalism in talking to a customer.
