Advance Auto Parts in Butler offers automotive products and many free services. Customers report very helpful and knowledgeable staff who provide excellent customer service. Employees are noted for being cheerful, kind, and treating everyone with respect, ensuring shoppers do not feel rushed or pressured. They are willing to assist with small projects right in the parking lot, including testing and changing batteries, running diagnostic tests, and offering helpful advice. The store provides convenient options like ordering online with discounts and choosing delivery, which is found to be fast and convenient. Even during difficult times, such as the day after a holiday in subzero temperatures, the team is ready to help find the right part and perform installations promptly. Available services include free battery testing, free battery and wiper installation with purchase, free engine code scanning, and free recycling. With its helpful staff and valuable services, this location earns a reputation as a reliable go-to auto parts store.
Matt was super helpful. Came outside in the cold to look at the coolant level and educate me on next steps. Better than YouTube!
June 2025
Knowledgeable and friendly staff that go above and beyond to help you with your automotive needs.
September 2023
Last minute stop 3mins before closing and Jeremy the supervisor came in clutch. What great last minute service. And a very knowledge gentleman! I'd give 6 or 7 stars if I could but I'm so very thankful he was understanding and worked after hours to make sure I could go on my way safe.
