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November 2023 by Bridget Miller
Long time customer of Butler County Ford and for their customer experience. I wasn’t too sure if Cochran could live up to this reputation. Both Bobbie and Sam are exceptional and I am thankful for their efforts!! However, to call in to make an appointment for service and be transferred to a call center is not my expectation or desired.Butler County Ford has the small town feel.
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November 2023 by kathy funk
Thank you, Bobby Mariani, for the service I received at Cochran Ford of Butler County Service Department. Everything was taken care of in a timely manner and done perfectly. I am also grateful for everyone who worked on my Explorer. If I could, I'd give the service department a ten star rating
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November 2023 by Frank Randza
You caught me at the right time. We are looking for a vehicle exactly like the one we purchased. The vehicle was priced perfectly for us. Tyler was very easy to work with
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November 2023 by Gary Riemer
This is my first experience with the new ownership of Butler Co. Ford by Cochran .I am extremely impressed with the service I received from the truck shop run by Sean.I was very impressed with the professionalism, informative and cooperation , especially when I needed to ask for assistance beyond the scope of the repair.The information he sent me concerning the problem areas of my 2022 class A motor home was extremely detailed and included a video of each area showing the problem and work needed to access the issue ; including updates on the anticipated time of completion.Great experience !
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October 2023 by Phil Compton
Got work done, and had to return my vehicle because my engine light came on after I left. So I turn around to have them check it out, they say they checked it and sent me on my way, again I return home, and halfway on my trip home the engine light comes back on (wasn’t happening before I took it to them). After I got home I took it to another mechanic and they hooked it up to read the codes and immediately told me issues so why did they not check this and deal with it at Cochran. Seemed lazy and inconsiderate, especially when the car was quoted to be done Friday (wasn’t done until Monday) very inconvenient when you have to pay for a rental. I suggest going somewhere else that would actually take care of it’s costumers and not just someone who will just try and get you out the door, or nickel and dime you for sub par work
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September 2023 by Bill Wolfe
The salesman, Ben, was a very knowledgeable person. He tried to make sure I got the truck I was going to be happy with. I will definitely buy from Cochran Ford Butler County in the future!
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August 2023 by Jason Sutton
After patiently waiting for close to a year for the vehicle to arrive. The team made sure I was happy with the vehicle and answered any functionality questions before leaving the lot. Mike T. The salesman kept me up-to-date every step of the way.
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August 2023 by Madison Stivenson
Had an awesome experience at Cochran Ford Butler getting my new 2023 Bronco Sport. Michael Tynan and the rest of the staff were very friendly and extremely helpful getting me the best deal! I’ll be back in the future for more Bronco upgrades!
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August 2023 by curt green
We are so impressed with the service team, especially Tyler! We were kept in the loop throughout the entire process! They made us feel valued and we will only be using Cochran Ford for all our service needs.
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August 2023 by tim A
Service department was excellent. Had an issue from an accident a year ago. They got me scheduled in quickly, and much to my surprise it was an easy fix and they got it done quickly. Great job to the truck shop team.
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August 2023 by Randal Mickey
Young lady asked me for my vin # 3 times even though I was giving military name after each letter.I Finally said thanks for your time and good bye. I will find another Ford dealer after waiting for the recall part for two years.
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August 2023 by Amanda Kunkle
Should be able to do half stars - I had nothing but a good experience with Butler Ford. There was some miscommunication with price but they got everything done for me and got be back on the road. I will never go anywhere else - thank you to everyone I had the pleasure of working with!! HIGHLY RECOMMEND
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July 2023 by Deann Pry
Tyler and the Ford Staff made purchasing our vehicle smooth and fast! They were very helpful and had our best interest in mind.
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June 2023 by Wayne Bailey
I'm impressed. I only have one car. Also, I need fast service because I cannot be away from home for very long because my wife is in Hospice. My car was picked up this morning and returned this afternoon. That is superb service. Wayne Bailey
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June 2023 by Donny Elder
I want to thank Tyler and the service department for going above and beyond for me. I took my Focus for a transmission issue, which could have been extremely expensive, but Tyler was able to dig a little and find that I had an extended warranty for my problem.Thanks again Tyler for all your extra effort!
