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February 2024 by David Kilkenny
Butler made the process of buying my travel trailer out of state, super easy and very stress-free. My agent Kurtis, was very accommodating and helped us through the whole experience. This was our first travel trailer, and we didn’t feel pressured to do anything above and beyond what was necessary. I’m definitely recommending Butler to anyone in the market looking for an RV or trailer.
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February 2024 by Kenneth Skvarca
My wife and I are new to the camping world. We found a travel trailer at the RV show that met out needs. We are very happy with the buying experience at Butler RV. The price was reasonable. The process of purchasing the trailer was simple. We were given a tour of the camper and every aspect explained. They were very helpful and we look forward to dealing with them for many years.
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January 2024 by David R
I went in under less than optimal life experience (I needed a place to live) and Curtis met me. I gave him my short life story and my budget. After looking at multiple options (way more than I expected for my budget) I picked one. The only issue was I didn't fully care for the layout. After about a week or so I went in to complete some paperwork. Curtis told me another model just arrived slightly less expensive and a different layout. I really liked the new layout (Wolf Den). They had no problem putting me into that camper.Since this is my current full time home I quickly realized there was a thermostat issue. The service department was on top of it and very helpful.I don't think I ever said this before about a company, but I can now. I had nothing but a positive experience! From the salesman, to the finance staff, delivery crew and service department. All 100% professional, friendly and I really do believe they care. Zero regrets.
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December 2023 by kim Albert
We bought a new RV Kurtis was our sales men , he was great very helpful and helped us find one that we wanted.also when we did our walk through the guy was very helpful to tell us everything we asked . I would recommend they highly
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November 2023 by Nickole Smith
Great experience buying camper at the Pittsburgh RV show. Had to have the camper serviced 2x since and the service department has been outstanding and great to work with especially Mike and Dan! Highly recommend them!
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November 2023 by Troy Eck
The staff was amazing, and patient. I asked alot of questions over the phone. We purchased from out of state and I couldn’t be more satisfied.
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October 2023 by Jesse Klonowski
Great family place easy in and out unlike the big box stores
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September 2023 by Raymond Ptak
Very nice family owned dealership. Kurtis Sheldon was my sales rep and was top notch. Great communication, always responsive to my queries.Sevice staff went above and beyond to satisfy my requests.
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September 2023 by Josiah Keeley
The service was top notch the salesperson was very helpful and knowledgeable and helping us find our 1st camper. The staff was very helpful and took the time to go through everything about the camper. Me and my will definitely be back t buy a new when the time comes around a again. We highly recommend this place.
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September 2023 by Eric M
Scott was an excelllent salesman and answered all of our questions. All of the staff were super kind and friendly to my wife my self and our 1 year old daughter.
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September 2023 by Dawn Goldbach
Thank you Jim, Jill and George. You guys are the best. No pressure sales from Jim. Jill made financing a breeze. And George explained all the different features on the 2020 Jayco. Thanks again Bulter RV.
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July 2023 by Randy
We bought our first Camper last October from Butler RV. It is a 2019 Keystone Passport 199ML. There were some issues with the trailer like the couch was missing and it needed a good cleaning. Sonny said both would be taken care of. I contacted him numerous times over the fall and winter about the couch and kept getting "I got you". So, we bought a fitted cover for the trailer and put it on. After we took it off, the first big rain in the spring it leaked bad. Longer story short... Sonny (and Butler RV) never had any intention of replacing the couch. It took them 5 weeks to fix the leak and they charged us for it. We will NEVER go back.
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July 2023 by Patty Heffelfinger
We purchased an RV several months ago. We also purchased an extended warranty for about $900. Needless to say, on July 3, 2023, we picked the RV up, with no repairs done, (a list of many repairs was attached) because the warranty covered nothing. We were blamed for everything! Even the wall coming down where it hooks to the vehicle. We recommended them once, the friend bought one, But we will never recommend again. Not satisfied!
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July 2023 by Julia Wilson
Slim was absolutely amazing! So knowledgeable and answered every question we had. The rest of the staff was so extremely helpful and made the process buying our new camper the best experience!!! Highly recommend finding your forever camper here.
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July 2023 by Hailey Lamb
My husband had an unexpected issue with our anti sway/weight distribution hitch midway through our trip to PA. We called this store and they were more than helpful. Squeezed us in when they didn’t have to and went above and beyond. I cannot say enough good things about this place!!