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February 2024 by Steven bump
People are great, but they don't have a lot of stuff they used to have.Kinda hard to find things, but the associates will help you.I still get a lot of things from here, and a lot of it delivered or outside pick up.
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February 2024 by Just Me
Would be nice if employees were more helpful and a bit nicer. It costs nothing to be kind to your customers!
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January 2024 by david frantz
Very nice all employees are friendly
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January 2024 by Mike ADHD (ADHDGuy)
Would it really be a home project without 3 tripsTo Home Depot? Took away a star because they need more staff… still way better than the blue store.
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December 2023 by Eric Toy
Knowledgeable employees.
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December 2023 by Kayla
The store itself is not too bad, but sometimes can often be disheveled and unorganized. Can be difficult to find and get the attention of a staff member when having difficulty finding items in store, or they do not give you proper direction and you end up wasting time, walking in circles! Their parking lot is confusing, with not many signs for direction, especially when trying to find your way out! The back parking lot entrance, by the PRO parking entrance is absolutely terrible! It's filled with pot holes and will take a tire off or break a strut and/or tie rod if you are not careful! Definitely needs fixed, repaved, or at least patched up!
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November 2023 by Susan
Home Depot delivery of our daughter's refrigerator was excellent. The team was professional, courteous, and careful. They carried the old frig down a set of narrow stairs without touching the walls. The new frig was bigger. They carefully measured, removed the apartment door, and carried the new one up without any issues, installed it, and cleaned up. The team, 2 men, also cleaned up all the cardboard and miscellaneous trash, explained the return policy, and left. The whole experience was great and we would recommend them 110%.
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November 2023 by Denise Wolf
If I could give less a 1 star I would. The store Manager John is your typical guy that likes to talk down to women! He was absolutely rude!! I excpected my washer on 11/11/2023. At 2pm I called the 800 number, and was advised that they knew for 2 hours that it was not coming. I have been waiting for them since 9am. I then call the store, which I got Matt the assistant manager, he told us that he would email over floor models we could buy. An hour goes by, and we call back get Brian on the phone. They expected me to take off a 2 day of work for a delivery. Brian assured us that we can have an after 6pm delivery. Well it's 11/14/2023 12:03pm and the washer is sitting outside of my home. I do not want to speak to the store manager because of how nasty of a person he is. I have asked to speak to his district manager, that can't happen. Nobody was nor willing to offer any kind of solution! The absolute worse customer experience I've had in my 41years of life. I work with the public and I have never spoken to a customer the way this man has. He is unprofessional, no customer experience, not friendly, rude, and lack of attention to the concern. I wouldn't even hire him at $12 an hour with his attitude! Brian should be in his position, not John. Brian was the only one willing to help!
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October 2023 by Autumn Longo
Had nothing but great experiences here. I'd like to shout out Kurt--he was so helpful to me and my husband when we had a toilet issue in our bathroom! He was so gracious to help us over two different visits separated by weeks in between, AND he remembered us and our problem! Could not recommend his help more, it felt like we were getting a little advice from our dad or uncle! Thanks to him and many others at this store, we have walked away by fixing our own bathroom without needing to hire any help!
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October 2023 by Nick Barton
The 2x12x16's were blocked by carts which annoyed me and is honestly bad placement for them on management's part. Think alittle! Consumers don't want to deal with that while their shopping. Lowes wins hands down when your buying longer lumber and you want better parking spots for your truck and trailer. I might be a tad spoiled by lowes but I don't really care.
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October 2023 by Leighton meals
Very unprofessional 1,000 plus dollars in products which Al don’t work proper even with warranty sold by them only to be told I need to spend another 1000.00 dollars
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October 2023 by Tyler K.
Ordered vinyl flooring on their website in early September. Skip ahead a little and now it's October 6th. I've reordered it 3 times and it's came in damaged all three times. I just have to say why advertise a product when in the long run customers can't get the promised product. Poor effort in the departments could be the problem.
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September 2023 by crazy rabbit lady
Every time I go there I always see a ton of employees talking but to get one of them to help is like pulling teeth. Even the gentleman in the wheel chair tried to get another employee to help me and she just gave attitude and said ask someone else. He didnt know what to say. Then my most recent transaction (I'm here alot for my job) they were sold out of an item and then wanted me to buy the display at full price when it was most obviously USED! also watch your receipts , the one woman cashier likes to tell you more than it rings up if you pay cash!Old review belowDidnt have anything I was looking for and not one person offered help
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August 2023 by William Smith
As always good service knowable sale person, delivery was right ontome
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July 2023 by Paula Ferraro
I have been a business owner for over 20 years. The family business hit a major construction situation and with an emergency project. The obstacles were hit in every step to completing it. The manager Jill and her customer service clerk was exceptional with helping me deal with the shortcomings of the problems. The store has a great assest in her patience and willing to listen. I appreciate the help and we got the project done finally! Thank you.