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March 2024 by wendy haight
That was the best experience I have ever had in a long time, everyone was so friendly and went above and beyond to help me, would recommend shopping here!!!
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February 2024 by Constance Thompson
I got great service with Kay Jewelers
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August 2023 by Ed Zaremba
Great experience. Scott was great. Very helpful.
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August 2023 by Chelsea Rimer
If I could give more than 5 stars, I totally would! Found a picture of my “dream” wedding band online awhile ago. With the wedding approaching, I brought the picture to Kay’s and a man named Scott helped me find my ring! Very knowledgeable, informative, helpful, patient and kind! The warranties they offer are beyond amazing and reasonable! He cleaned my engagement ring for me while we we were there as well! My ring has to be ordered and altered, and will be here before the end of the week, which is super efficient! Definitely will be buying from them again! Kudos Scott and Kay’s jewelers for making me and my future husband very happy customers!
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August 2023 by Brooke Styslinger
My fiancé had come here to buy my engagement ring over a year ago and found my dream ring. He was lucky enough to work with Scott, and since then we have had the pleasure of working with him. A couple months ago we went in to find my wedding band and Scott swooped in and found a beautiful band to go with my engagement ring, as well as a wedding band that fit the style of my fiancé. Scott really takes the time to sit with you and find the perfect jewelry for your style and needs. He also takes the time to sit and talk to you about your lives - not rush you through to make the next sale! More than this, the whole store is wonderful. Every-time I have come in for my ring inspection/cleaning, everyone has been so kind. Highly recommend this KAY store!!
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August 2023 by Christy Burgoon
Always helpful and kind. Even when I stop for cleaning and inspection they make me feel like I’m one of their most important customers.
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July 2023 by Laura Russell
Every employee has been outstanding when I’m either buying jewelry or cleaning and maintaining my jewelry. Will not go anywhere else. Thank you!!!
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June 2023 by Mobilestrike Wickedmayhem
Great service Scott went above and beyond for us. A bracelet I wanted was no longer available online but he called several locations to get me the bracelet I wanted. 10/10 would recommend!
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June 2023 by Thomas Messina
Service was very good. The staff was friendly and helpful. I think her name was Marissa, she was extremely helpful.
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June 2023 by Tara Krick
Excellent customer service. I have always been very satisfied with the quality of my jewelry and warranty program.
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June 2023 by Madison Lovric
Marcie did a great job at helping us find the rings for our wedding bands! She was so patient and helpful!
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June 2023 by Zach Zediker
Great experience with Marcie! She made the experience so easy with great, friendly customer service.
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May 2023 by Ruth Ann Howard
Scott & Marissa are fabulous! Scott has fixed my open heart watch 3 times for me with out any complaints I am so pleased with the work he has done on the watch knowing that they can't get parts for it any longer. He always greats me with a warm hello and a great smile. Marissa is such a pleasure. She helped me with my birthstone I have the entire collection of emeralds and I am so pleased. Marissa is not pushes she makes sure I am happy and pleased before I purchase and walk out the door. Kay Jewelers is lucky to have them both.
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May 2023 by Kaila Mertens
I always have the most wonderful experience every time I shop at the Butler location. The manager Marcie is always so helpful and informative. This store is the only place I will buy my jewelry.
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May 2023 by Gretchen Cochran
The staff was so helpful and patient. Scott helped me pick out my 25 year wedding anniversary ring and I’m thrilled with it! Highly recommend!
