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February 2024 by terry stivason
i bought a T-Mobile internet 5G internet router from addy i took it home and could not get it to work.took it back to the store they spent over an hour trying to get it to work with my older laptop.they had no success.they told me it was not the router the problem must be my laptop.at no time did they offer to return my money or make any other suggestions.when i asked for my money back they refused and said it was not their problem.i had armstrong wi-fi installed and i have no issues.i talked with someone from the main office and they stated it was up to addy to resolve the issue.his resolve was go ---- in your hat.........
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February 2024 by Douglas Horner
Service was slow and unproductive. Staff didn't seem to know what they were doing in making a change in service. Would rather use a carrier with more reliable service.
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January 2024 by Frank Edward Stone
Very knowledgeable and helpful but hard to get info by phone.
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November 2023 by Sherry Anthony
Store owner is helpful and kind. Great service at this location. ?
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September 2023 by Jolena
Very good place to get cellphones and have service thru always good help and great service
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July 2023 by Bryan Bell
Best store employes and owner, Addy was extremely knowledgeable and got us a great phone and plan for an incredible price. Trust me on this don't shop anywhere else in butler for a phone or cell provider without stopping in to see Addy, they treat you with kindness and aren't trying to sell you things you don't need.
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October 2022 by Eliana Smith
Brendan was great! Homeboy should get a raise!!
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September 2022 by Mr Jman 47
New people work there not very helpful when we have problems with internet they play stupid eddi is ok but new people just suck at there job sorry but it’s true
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September 2022 by Cody Brandon
Didn’t feel the guy working new what he was talking about and felt he was just trying to get me to pay top dollar I wasn’t satisfied at all ended up going with an entire different company over it!!
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April 2022 by Chaley K
my brand new phone keeps saying it's overheating. Could this be because of the case? Note 10?
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April 2022 by Kristie Marie
He’s always my go to guy. He has certain stock and can order items if needed. He is very sweet!
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March 2022 by Cindy Michael
Great customer service and I always leave smiling ☺️ And the Rep as a great sense of humor, I speak my mind yet he is always patient w/me??
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January 2022 by Kat Burdett
I don't really have an option of Metro. I feel like it is just like every other cell phone company I've been to. I'd like to think companies try to help us out the best they can.
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September 2021 by Ronna Gralitzer
Very nice and polite
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September 2021 by Stephen Call
Even though he was busy the guy was able to help. Cheap phones and phone plans. Good coverage. Convenient spot if you live downtown. Parking usually isn't a problem. Nice hours. The manager is helpful. Would recommend!
