West Central Equipment

Hours: West Central Equipment is a 4th Generation Family-Owned John Deere Dealership that has been serving the Pittsburgh, Johnstown, Altoona, and Laurel Highland areas since 1938. The business specializes in Agricultural, Residential, and Commercial equipment sales and support, and has cultivated a knowledgeable and consistent team that provides a helpful and respectful experience to their customers. Customers have praised the dealership's exceptional customer service and technical/mechanical expertise. The service department is described as exceptional, with the team being super nice to work with. One customer highlighted the quick turnaround and resolution when they had an issue with missing parts, and the salesman, Rick Bombara, was praised for being awesome and super knowledgeable, as well as the ease of the financing process. However, one customer expressed disappointment with the way a complaint about a faulty drive belt was handled by the manager, Gary. The customer felt they were not treated with reasonable consideration and fairness, and that the manager was dismissive and made excuses instead of addressing the issue. Despite this, the customer acknowledged the overall professionalism of the sales, parts, and equipment staff at the dealership. Overall, West Central Equipment is a well-regarded John Deere dealership that has built a reputation for providing quality equipment and exceptional customer service over the course of its long history in the region.

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1. Butler, Pennsylvania