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June 2023 by Alexis Athans
Ordered a saddle and other product. When I inquired about shipping after placing the order, customer service gave me the run around. Stating it could be a few days but that werent sure how long it would take since it had to be brought over from another warehouse. Which should not take days. Price was not any different from Dover or SmartPak and stated on the website that it should ship out in within 2 to 3 days after order was placed. Wont use this group again. Customer services is argumentative and basically... wait and see cant to you anything!
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December 2022 by Motown Martin
Mainly English riding supplies. Well stocked.
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November 2022 by A Google User
VERY happy with Carousel Horse & Tack. I had purchased a new wintec saddle from Amazon and had issues with a stirrup bar. They were quick to respond (MUCH faster than Wintec) and helped me resolve the issue and exchange for a different saddle easily. Very professional and fast. I would definitely buy from them again!
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September 2022 by Laura Welsh
Great products and selection! The customer service is awesome! Definitely recommend! Gotta go in and see Max the pup and get something cite for yourself!
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May 2022 by Linda Rukavina
This was my second visit here with my granddaughter. She loves to shop here and always finds what she is looking for (plus things that she isn't looking for). This is always a special time for us.
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April 2022 by Anna
The staff was extremely helpful during my last visit to purchase paddock boots and half chaps. The store is very clean and organized. Definitely a place to visit!
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March 2022 by Lory Quackenbush
VERY happy with Carousel Horse & Tack. I had purchased a new wintec saddle from Amazon and had issues with a stirrup bar. They were quick to respond (MUCH faster than Wintec) and helped me resolve the issue and exchange for a different saddle easily. Very professional and fast. I would definitely buy from them again!
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October 2021 by Laura Ryan
I placed an order for an item online. An entire week later I received an e-mail stating that they had refunded my money because the item I ordered was no longer in stock. This business needs to work on their inventory control, website, and timely communication.
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September 2021 by Rk
I ordered quite a few things from this horse Tack store in Pa, They had a lot of light things for my horse and to use on his overall care, that I can't find or don't see anywhere else. I also bought a used set of reins from there consignment shop, and they were in great shape and exactly as described, shipped fast and I guess the most thing that was important to me, because I never ordered anything from them before, and I first see them on Amazon as a 3rd party seller, and have had problems in the past ordering from 3 rd party sellers so I was a little skeptical at first, the answers all questions fast, and now I just ordered directly from there store in Pa, honest and all my products were as described, thanks
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July 2021 by Hannah Michaels
I purchased a winter blanket on close out from here a few weeks ago, and I am SUPER impressed. The product was perfect for my horse, but more importantly, I was emailed quickly about my order, and it arrived sooner than anticipated! I will definitely be ordering from them again!
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June 2021 by Wendy Gaschler
Stop in with my daughter because who can resist a tack shop you've never been before! We loved it,it's very organized and uncluttered lots of good stuff to choose from. We bought stuff we didn't necessarily need of course.I will definitely go back
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May 2021 by laurie willard
I ordered a belt and it was lost in the mail. They should have used UPS/FedEx. When I reported loss, they did nothing to make it right. They could have offered a discount on a replacement belt. Will not order from this company again because of it.
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February 2021 by Isabelle Evans
Highly recommend! Lovely tack shop with great customer service. They have a large selection of blankets, strap goods, and other supplies for your equine friends. If they don’t have it, they will do their best and go out of their way to get you what you need!
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February 2021 by Rhiannon Marie
I have been going to this tack shop for the last few years & i highly recommend it! They have a very large selection of blankets at reasonable prices (horseware) , they have alot of sales/promotions during the year , have bought a few different pairs of boots there & tack . Great service , whether if you order online & ship to your home or pick up. The store owner always takes my calls when it comes to looking for different items & always fulfills my order in a timely fashion .
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February 2021 by Amy Lynn
So helpful! Tremendous customer service~ I called and they were so helpful and knowledgeable and assisting me in choosing a bit. Thank YOU!
