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December 2022 by J Shug
Horrible bank with terrible hours. Don't bank with FNB.
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December 2022 by JOSHUA SPECHT
Made my target account hacked, FNB debit card number was used to purchase an apple watch. FNB, target, and the police were notified 2 days before package was delivered, or charge finalized. It's now been over a month, and the explanation I keep getting is we have 90 days. This is a bank I've always been in good standing with, and deposited over 100,000 in my checking last year. Word of warning, move your money, can't imagine if i would have had a real issue.
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December 2022 by Roberta Miller
I have a problem with the online banking - it is a hit or miss getting into my account. Usually have to make several tries before getting my information.
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November 2022 by Anthony Salomone
The people are nice here but don't order a replacement card and expect it anytime soon. I ordered a replacement debit card Sept 7th and after a month of waiting they said it was "lost in the mail". I then ordered another one on October 7th and found out today that it was "never ordered". Again, nice staff but some clear disorganization within the company.
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October 2022 by Raymond Arnold
A joke of a bank. They can’t cash payroll checks and they messed up my check before letting me know this. And when I signed up at the Carlisle branch they did not even order a debit card. Now thanks to this joke of a bank I have no money until Tuesday and I’m hoping I have enough gas for work Monday let alone able to eat.
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January 2022 by Eric Know
If I could give less stars I would. This branch is horrible. Do your self a favor and go to members 1st
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January 2022 by Tim S
I've banked with First National for a few years now and my experiences have been positive. Mike Nixon in the Camp Hill branch has worked with me and is always helpful.
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January 2022 by Eric Young
If I could give less stars I would. This branch is horrible. Do your self a favor and go to members 1st
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December 2021 by Jennifer Embick
Khalique and Michelle are the best!
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October 2021 by Ron Allander
If I could give more than 5 Stars I would. Michelle goes out of her way to help.
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October 2021 by Death By Reindeer
Their customer service across the entire company is abysmal. Even just getting to talk to someone over the phone is a challenge. They couldn’t take a payment over the phone. There is no way to do many important banking actions online or over the phone. they insist on you coming into the physical location and have made no real changes for the pandemic. Their overdraft policies are bad. fnb denied me a credit card, said they would mail me the reason why and I never got anything. It took way longer than it should have to close my account, this location was particularly unhelpful.They also got rid of their coin machine. The entire reason I opened an account here (before it was fnb) was because it had a coin machine and was close.The company seems to intentionally make it difficult to talk to anyone. Many of their phone numbers dont work. There are no emails available to get in contact with anyone on their website.The app is clunky and poorly made. The website does not hold up to other banks. There is no reason to go to this location or any fnb location.
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October 2021 by Brandon Hall
Ignorant and obnoxious Manager. Staff no better. Don't believe what they say.
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July 2021 by Marc Moure
Stay away from this bank. Customer service sucks they are not about their customer. Mike is the worse manager I’ve ever spoke with.
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July 2021 by Ashley Aleman
Customer service is terrible on the teller line
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August 2020 by Lea L.
Called this morning yo ask a question regarding my account and the girl that answered the phone was very rude! She was interrupting me, spoke very quickly, and told me to contact the company that I was having the issue us. Won't refund me! Issue is: the company doesn't have a CS # to call, so I'm basically screwed! Thanks for "helping "me!
