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January 2025 by Carolina F
I drove 20 minutes to come to GNC to get authentic supplements only to find that they didn't have one of the most common supplements-- activated charcoal. Waste of gas.
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September 2024 by Marianna Hartman
Delynn was such a help with me and my selection today. She showed me the wheybolic and said I would love the Cookies and Crème flavor! I can’t wait to try it. the entire staff was so sweet and helpful! I’ll for sure be back to shop here regularly. Thank you Delynn and rest of Capital City Mall GNC Staff! #LiveWell
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April 2024 by Matt Zupon
Offered little to no help. Told Alani Nu couldn't be sold because it wasn't in the freezer.
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February 2024 by Ashton Mikula
My last experience a year ago wasn’t optimal, staff was very pushy. Came in today to stock up on some essentials. This time, Keon and the other gentleman working the register really hooked me up and weren’t pushy at all. Helped me save significantly and get everything I needed plus a free bonus item. A+
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November 2023 by Madeline Pendleton
honestly, the staff is very pushy. i’m sure it’s a corporate/management thing, not the individuals, but I’m really unhappy with my experience here. They’re definitely helpful in finding supplements and getting you what you need, but i had basically no choice but to get the $40 membership that i didn’t want because the staff just pushed it on me. $40 broker and definitely getting my supplements elsewhere until management lays off on this membership thing
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October 2023 by Arman Ahmad
Went in to buy protein powder and creatine and asked for one flavor recommendation just because I wanted to try something else. The cashier was very rude telling me only to buy the GNC brand powder and would make snarly remarks any time I looked at another brand. Then I decided I’ll buy one tub of their powder and 1 tub of creatine and the cashier is repeatedly telling me that I’m going to be wasting my money and that I will “stay small” if I only buy one. I wanted to check out but he kept insisting that I buy their buy one get one half off deal, even though I only could afford one at the moment. He also claimed to be a nutritionist and said I need 300g of protein, even though I am just 175 pounds. I am quite knowledgeable about exercise science and have a degree to back it up, but this kind of uneducated advice could harm people who do not know as much. This cashier was so rude that I ended up not buying anything and he repeatedly says “stay small” as I walk out the store. I have been to many GNC stores and had great help and experience from them, but this one at capital city mall around lunch time is definitely one I will never shop at again.
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August 2023 by Elementz
Great info from the guys. Def worth
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August 2023 by Ryan Buda
phenomenal experience
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May 2023 by Le Mani
Matt was awesome! store is very neat, was able to find everything I needed
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April 2023 by Bernie Rendler
No attention to customer care. Buddy behind the counter cared more about his AirPods than business. He had an attitude which was laughable. Store isn’t kept orderly and would rather buy products elsewhere.
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April 2023 by Jon Hower
Matt was extremely helpful and incredibly knowledgeable. Will definitely be back.
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April 2023 by Isaac Villegas
Great service, gave a lot of tips on how to get big!
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March 2023 by Matt Keller
Very pushy staff member that appeared to be high off his rocker.
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March 2023 by Patrick Fluss
Knowledgeable and helpful staff. The manager helped me get set up on a great protein and vitamin stack that had everything I was looking for in them
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March 2023 by Gretchen W
Went in and asked for help and immediately got judged and told off by the man behind the counter. very rude and just off standish. made comments about why i need this supplement and borderline verbally harassed me. 0/10. unfortunately i didn’t get his name, but he was wearing a beanie with a beard.
