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April 2024 by Giovanni Castro
Lottie and all the girls that work there are all amazing. They are always willing to help find anything I need/looking for. Lottie is always so happy and caring, she always has a smile on her face and willing to help and take the time to welcome everyone into the store!!!!
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April 2024 by Britney 'Savage (TooTs)
They don't have much like i needed tunnels for my ears they didnt have any im supprizedbthis place is still going
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January 2024 by Susan Orner
Allie and her coworker today were very patient and helpful to my entire family with our many questions, clothing requests, and dressing room needs. We truly appreciated the opportunity to look around and decide at our own pace without any pressure. They made our day. Thank you again for everything! Hopefully they give you all a raise for your great work and dedication to customers...you deserve it!!!
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November 2023 by Nancy Wolfrays
Ordered an item and had to call to delay pick up. They were very helpful and held my order gor me.
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November 2023 by Tina Seymore
Great selection and super friendly and awesome staff!!! Thank you
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September 2023 by Kathy C.
Stopped by on a tuesday afternoon to exchange a pop because the one I received through an online store pick-up had a small rip in it and the employees there seemed annoyed to help me. One rolled her eyes behind my back thinking I didnt see lol. Pretty immature. The other hurried us out of there while we were looking through the shelf for a new one. Will not be back until they are taught some basic customer service. Smh.
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September 2023 by Elysia Nicole
Pretty great selection of items vs other locations and the staff is super super nice
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September 2023 by Brooke O'Connor
Staff is always friendly and ready to assist you. Jewelry never disappoints
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August 2023 by Theresia Granados
Staff always friendly and helpful. Good quality quirky items.
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July 2023 by Tom Murry
This store is definitely not my speed and is not the type of thing I would buy for myself but I often find myself walking through here just to see what they have for sale. Some of the kindest and most inviting staff of any store you're going to find at this entire Mall. Every customer greeted directly when they enter the store, even if from the other side of the room. Staff aren't pushy and give people the opportunity to look around. Although their job is to periodically note what is on sale and any promotions that are happening, they do so in a way that lets a customer feel like theyre valued rather than being targeted.
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June 2023 by Star Wiatrowski
I love Hot Top already but I felt really welcome at this one. The employees were wonderful.
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June 2023 by Taylor Zercher
Customer service is top notch here... I definitely go to this location more than others. Plus side is they always help with saving money with discounts
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May 2023 by Chantel Bond
I visited this location today. I haven't been to a Hot topic in years but I was presently surprised how friendly the associates were! Allison greeted me at the door and Lottie helped me come to a conclusion regarding my septum jewelry. I knew nothing in regards to what I wanted or what I was even looking for and Lottie helped me and was just so pleasant I will definitely come back here for my septum and other needs!
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April 2023 by Katie Campbell
The staff at this store is amazing! It's always well stocked, clean, organized. The people who work there are incredibly friendly and helpful, I always have a good experience in this store. Special thanks to Meg who went above and beyond to accommodate me today ?
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April 2023 by Kekis Khan
Staff is friendly. Helpful. Calmer than the Lancaster one. Decent hot topic.
