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February 2024 by Kurt Underkofler
I have always received great customer service. Tom helped me most recently. Thank You
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February 2024 by Jill Valentine
Staff is excessively rude and I work in a bank... we would NEVER talk go people the wat they do. Also the policies are trash! Go right next door or down the block. No wonder there are closures everywhere for this bank.
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January 2024 by Keroles Nashed
My account has block twice on three months for no reason .met with the manager told some update it need how I trust this bank any more
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October 2023 by Feti Karakoc
After one year with my advise my friends came to open account.(They are legal foreigners).They were asked proof of US citizenship which is crazy. Last year we opened accounts nothing like this was asked. I have emailed and asked information , no reply no response. Banker's phone is not working, voice mail is not set up.
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August 2023 by Rashda Naseer
Very disappointed! They advertised their money market rate 4.25% APY but right after 2 weeks of getting the money they dipped the rate to 3.93% without any reason. False advertisement of interest rate to lure you in and trick you.
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May 2023 by Unhappy Customer
Went in to cash a mature US Savings Bond at this branch where I have an account. Was told they stopped doing that a month ago. I didn't receive any prior notice and have trouble understanding why a US-bank would stop this service. None of the money from cashing the bond will go into this bank!
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May 2023 by Wayne Mccann
Received stellar service from Tom Hilton. All the staff are fabulous. Thanks Tom.
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May 2022 by Santos Batistuta
Great place to have an account, excellent customer service, very professional stuff, Sladjana, Sidney and the entire crew are very knowledgeable. I have been member for at least 10 years.
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July 2021 by HowardAmbeRealEstate
I Deposited money and they Hit me $500 or overdraft fees in less than 48 hours without giving me a proper explanation of why their overdraft policy wasn’t explained upfront. They are shady.
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August 2020 by Barry Kindt
Always friendly & helpful - Sladj, Sydney & Jesse are great representatives!
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June 2019 by Bronya Koreba
Very g
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October 2018 by Diana O
I went in to cash a Federal EE Savings Bond. They said it was against policy to help me because I was not a customer. I am very disappointed in this policy. These are bonds issued by the Federal Government. I did give it two stars because at least one of the employees was almost considerate, the other was just rude.
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October 2018 by TheSoundtrackGenious
Been there for 10 years, and it has gotten worse and worse. I'm closing my account ASAP. Done with the poor service and attitude from staff.
