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December 2023 by Macie Kesneck
I went to autozone to get a new battery and had it put in on Thursday November 30, and it was put in wrong because a 2 days days later my car wouldn’t start when i went to a gas station to get gas, so i had someone come help me and look at the battery and it was loose and not put in correctly. I wasn’t even mad about that, i just wanted to take it back to auto zone and get it fixed and that’s where the problem started on December 2nd there was a woman working there in the morning when i went around 10:00. She was the most miserable, rude, condescending person i’ve ever encountered. When i told her my problem she said okay??? and I said can you help me? and She said what battery brand and make did you get? I said I’m not sure and she literally laughed in my face. So I said well aren’t you able to look at it and tell?? and she ignored me and went and grabbed her cart to go outside with the tools and she came out with the cart and just said “go pop your hood” in the rudest way and then she looked at my battery and fixed it but didn’t speak a word to me or tell me what was going on with it then said “start it” and then it started and she gave me a thumbs up and a dirty look and walked away. She made it seem like I was giving her the biggest inconvenience of her life and I will never come back because of her.
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November 2023 by Conni Slagle
Went there twice recently and they were extremely helpful!
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November 2023 by Dominick247
Woman who worked register 11/10/23 was extremely rude and did not do her job well. Got a new car, unsure of the specs because it didn't come with a good owners manual, and I have to listen to this woman be mad about nothing.
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November 2023 by Elaine Strnisha
My husband was there at AutoZone a few weeks agoPenny had this wonderful young manThat put in a broken brake light for himYou would not take a tipSo we just want to thank him again
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August 2023 by Amy Laschinsky
I needed a battery they tested it and then they replaced it. He was wonderful.
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July 2023 by Joshua Kemis
I have delt with autozone for many years. I have always gotten my parts in a timely manner within a week. This is the first time that I had to order parts that it took three weeks for them to come in only not to be notified that they were in. I stopped dealing with your competitors because of this. I will go back to the competitors if I have to.
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July 2023 by Daniel Schaw
Friendly, courteous, knowledgeable staff. They even loaned me their pair of scissors to trim the zip ties to the appropriate length. Lol. Thank You. I made it all the way back to New York and the check engine light even went out
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June 2023 by David Bowman
Was great, asked them for what I needed got and left very friendly
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May 2023 by Doug Scott
Jenn W, Driver, customer service associateI don't live nearby but have visited several times in the past few days. I have rarely seen someone that is so inconvenienced by their job. The exhaling and the complete burden of it. Not just by me but other customers as well. Everyone else seemed pleasant and helpful. I would not have left such a low rating but this should be addressed by higher. This morale is not positive for anyone in that environment
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May 2023 by Matt Menhart
Store manager Jay was excellent help! Had everything and more than what I needed! Highly recommend!
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April 2023 by Henry King
I’m not from the area originally so I’ve been to quite a few locations. This one seems to have a firm grasp on customer service. Every employee from this location has been helpful and attentive when entering the store. It’s an easy in-and-out shopping experience.
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April 2023 by Melissa Ross
Very helpful staff we are there a lot lol
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January 2023 by Aaron S.
Nice people there. Helped us check out our battery and had some useful advice
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October 2022 by Teri Nock
Fast and friendly service! Went above and beyond to e b sure I was purchasing correct size and oart!
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October 2022 by Lexi Davis
Dawn is literally the most helpful human! Couldn’t find an air filter to save my life, they’re out of stock everywhere and she found me one at another store, verified it and ordered it for me to go pick up asap and then came outside and showed me how I’ll be able to change it myself. What a sweet angel. Customer service 10/10 ⭐️
