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November 2023 by Su B13
The best!! The most efficient! The most courteous... delivering everything anyone would want in a dealership's service department. Thanks, Greg, for upholding integrity in maintenance. I'm always pleased w/ the teamwork of TOYOTA.
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November 2023 by Kevin Stritzinger
They refused to sell me a vehicle because I was out of state. I was more than ready to purchase a truck, but when I said that I lived out of state was informed that it was their policy to only sell within a specified radius around their dealership and I could go to a Toyota dealership around me. Definitely will not be calling them back in the future...
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November 2023 by Keith M
Has been my go-to place for my vehicles for over a decade. Reliable trustworthy service. Good communication. Has always worked with Toyota to cover things, even when warranty was expired! Being a dealer, prices are probably higher than a chain would charge for regular maintenance but you don't have to worry about mechanic competence, or them pushing service too early, etc. Highly recommended.
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November 2023 by Cassie Berridge
I was very happy with my experience. Everything went smoothly, no issues. The gentlemen were all very kind.One even walked around the lot with me helping me to find my car afterwards.Always have a great experience.
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November 2023 by Joseph Muntan
Could not be happier with the process of buying my new Tacoma. John was my salesperson. He was helpful and not pushing me one way or another. There was an issue I noticed once I left the dealership. I contacted the dealership the next day and their team worked together to fix the issue. Very satisfied 1st time Toyota owner.
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November 2023 by T C
Terrible customer facing service consultants. For an appointment scheduled by them, the person immediately told me the part was probably not there. Also, I was told for the 2nd scheduled service that they don't perform that service on Saturdays (the day that they scheduled my appointment). When I said it was a wasted trip (16 mile trip), the service advisor quipped if that's what you want to call it. Turns out the part was in after being told it wasn't before the person checked. Second visit here and same service advisor and same sarcastic quips. I was told managers were not in and owner is quote never there.
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November 2023 by Dan Bagley
We had totally kind treatment and excellent service. Joe Gill is a super kind, knowledgeable person who really cares - and represents the Toyota brand and South Hills Toyota business in an unusually customer-first way. Dan and the detail shop did a great job, too! We are fans, and will go back for our next Toyota!
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November 2023 by Carrie Neal
I stopped in for my 10k maintenance today; drop off was fast and efficient and the employees were very friendly. They asked me at the time of drop off if I wanted it washed, at which I happily replied “of course, that would be great”! However, when I came to pick it up it had not been washed and I was told I had to go get it myself around back. As a smaller female I didn’t like walking in the back by myself in the dark. I am not sure if that’s normal practice but I know when I took my 4runner in for its first service apt at 5k (at a different Toyota dealership) they had it washed and brought it back into the garage bay for pickup. I guess I was expecting the same 5 star service but today fell short.
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October 2023 by Amanda Koschik
Andrew was absolutely phenomenal! 10/10 recommend him. I drove almost an hour to look at a car. It was sold on my drive out there, he was very polite and apologized. He showed me one more option that I fell in love with and drove off the lot with in the end. Nicole was amazing, she’s finance. I felt so welcomed and lucky. They’re very patient and sweet. I will go back there again!
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October 2023 by Roseann Lauso
Was very happy with the service I got while making my purchase last night. It had been awhile since I bought a car and everyone from my salesman Chris to Jeff who appraised my trade-in to Dan in Finance were very helpful. They had great selection & fair prices. I would highly recommend them if you are in the market for a car!
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September 2023 by Mark Musser
Not really much good to say here, went in to buy a truck, got on a call list for future inventory, never got a call. Bought elsewhere and have been in for service since it's pretty close. They do everything they can to blame issues on anything else but what's actually wrong. Window tint, coins in the door slot, something in the bed. They aren't interested in digging to find something unless it blatant. Realized it's the same ownership as the Chrysler down the road and had the same issues when I took my jeep there.
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September 2023 by Glenn Hogue
I had the best experience with Mike Mazon. This is the second 4 Runner I have purchased from Mike and it has been a smooth process from start to finish. I had a specific request with this new vehicle and Mike took the extra time to make sure this was fulfilled so I was completely satisfied. I’ll be back again.
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August 2023 by Barbara Girod
I had visited the service dept at South Hills Toyota a few years ago to have a brake light replaced. The staff were so nice then that I decided I would buy my next car there. When I went in to buy a new car, I had that same experience. Everyone was friendly, helpful, patient and professional. And my car arrived sooner than expected. Great place for all your car needs!
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August 2023 by Daniel K
I like to drive -- not really in and of itself, but typically just as a means of transportation. Although, sometimes it is refreshing to take a cruise and reflect upon whatever is on my mind at the time. No matter the motive, everyone here makes it easy to make sure I stay on the road. Scheduling for maintenance is always straightforward and they explain the bill patiently. I've never had a bad experience here.
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August 2023 by Susan Katz
The sales, finance and service reps were fantastic to work with today. I arrived for the lease buy out appointment on time and they kept everything running like clockwork. I am a repeat customer of South Hills Toyota and will continue to be a loyal customer. Thanks for taking such great care of me!!
