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August 2024 by Gary Grube
One of my prescriptions couldn't be filled because it was called in with the wrong dosage for the pack that was prescribed. The pharmacy woman at the counter was very helpful in explaining to me what I had to tell the doctor about what was wrong and resubmitting the prescription. Once it was resubmitted and filled (all in less that 20 min.) she was VERY helpful in explaining the complicated dosage. I couldn't be more pleased with the service at CVS today!
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July 2024 by Paula Brennan
Professional, courteous and friendly staff. Prescriptions ready when promised. Knowledgeable pharmacist willing to answer questions and explain changes/new medication use.
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July 2024 by Deb Matala
I received the help that I needed at the time that I needed it.?
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June 2024 by Tabatha Rettberg
They don’t have the staff to handle the amount of customers. They don’t answer their phones they make you wait a ridiculous amount of time picking up your prescriptions. Truly I hate having to go to CVS for my prescriptions
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February 2024 by Brian Brian
This particular CVS has a very good front end of the store. It’s well stocked, orderly, and reasonably priced for things you may need in a pinch. The pharmacy, however, is for lack of better words atrocious. Prescriptions take over a day to be filled at times, which is not acceptable. If you try to call, if you can even reach somebody, they are absolutely miserable when they get to the phone. When you do arrive and need to pick up at the desk or if you finally get to the drive-through window which is a whole other story, the staff are absolutely miserable as well. Very very rarely do I find someone that appears to like their job at this location, that must say something. It always appears to me, and this is solely my opinion that this pharmacy is severely understaffed. If there is such a need in the town, then staff to pharmacy to suit the need.
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August 2023 by Google user
If you need medication or need to call and ask a pharmacy question look elsewhere. I’ve literally been on hold for upwards of 45 minutes. The one person that works there lies, yells at you, doesn’t know what they are doing AT ALL. Go to CVS in Old Forge if you can.. Even though it’s much further for me, i’d gladly drive further to be treated with respect and compassion. Old Forge even found discount cards on meds that i’d been on for years…CVS in Carbondale NEVER brought it up. Trust me, they are the WORST! To the Carbondale Pennsylvania, CVS, DO BETTER!
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August 2023 by J Do
If you need medication or need to call and ask a pharmacy question look elsewhere. I’ve literally been on hold for upwards of 45 minutes. The one person that works there lies, yells at you, doesn’t know what they are doing AT ALL. Go to CVS in Old Forge if you can.. Even though it’s much further for me, i’d gladly drive further to be treated with respect and compassion. Old Forge even found discount cards on meds that i’d been on for years…CVS in Carbondale NEVER brought it up. Trust me, they are the WORST! To the Carbondale Pennsylvania, CVS, DO BETTER!
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April 2023 by Lisa T.
First off pharmacy tech Amy West is the nastiest person I have ever encountered, they are under staffed and back to Amy why in God's name is she Always eating whilst working, so unprofessional and walks around without shoes on. FILTHY.
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February 2023 by Mike Dietz
Most inept pharmacy staff in the Carbondale, PA area. Each employee behind that counter is dumber and more unwilling to help anyone than the person before them.pharmacists are abismally lazy, techs have ZERO clue as to how their own industry works.
Prescriptions are constantly bumbled and take forever to get done.
Somehow the mental midgets that work there are never wrong, but when the issue is pointed out in their error, you still don’t get helped with any urgency, or consideration that they were, and usually are, in their own error from either laziness, ignorance, or incompetence…..
I’m guessing it’s the latter…
Please go elsewhere….no one behind that counter should continue to steal money from cvs as an employee. They are truly worthless.
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February 2023 by Erin Carroll
This is by far the worst pharmacy on the planet to deal with. Issues every single time we need to fill prescriptions. And the nastiest woman on the planet working the drive thru window. Was told yet again the script would be ready in an hour and a half, try to pick it up 3 & 1/2 hours later and oh, it’s not ready yet??????
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November 2022 by Paul Bugbee
Always has my night time pill that I need to pickup with the friendliest employees
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November 2022 by Anne Connor
I love shopping at this CVS cause they have nice employees there. And their merchandise is always in its place. And the store is always clean.
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November 2022 by Mark Anastos
CVS continues to fill my prescriptions on its own. I have turned off Auto=Fill online and have spoken with the store manager in the past. I don't want prescriptions filled unless I ask them to be filled. Just because my scripts do not cost me a copay does not mean CVS can continue to fill my scripts as they please. THIS MUST STOP!!!!! The only reason why I continue to use CVS instead of Rite Aid is because these two are the only pharmacies within 15 miles. Also, Rite Aid website malfunctions too much for me to deal with. It totally agrevates me that CVS fills my scripts without me asking!! You are pushing medication on me that is not wanted. You figure that since I don't have to pay for it that it gives you the right to just fill them to make more sales. It is marketing like this that causes healthcare costs to go up. Most people will just take their meds home and then realize that scripts were filled that they are not ready for or no longer want but CVS gets to charge insurance companies for this practice. I have already started to research how I can make a formal complaint to Federal Entity about your practices of auto filling scripts even when the customer has requested that you don't over and over again!!
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April 2022 by Looney Toons
The store is always well cleaned and organized and the store associates are great. The pharmacy staff disgusting except for Gary.
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January 2022 by Terry N.
They are not very cordial. Lack a good bedside manner. Went to get a booster shot. But could not get it bc we were not informed of certain things
