CVS Pharmacy in Carbondale is a convenient location with good hours, open seven days a week to manage pharmacy, health, and wellness needs. It offers prescriptions, vaccinations, personal care items, and other essentials. While some customers note that items can be expensive, using the store app and member card can lead to significant savings. The business provides weekly deals and the ExtraCare program for personalized discounts, alongside time-saving options like same-day delivery and free in-store pickup. Customer experiences with staff vary. Many reviews highlight extra friendly and helpful employees who go the above and beyond, describing them as sweet, kind, patient, and truly caring. These positive interactions, where staff efficiently assist with issues like new insurance, leave customers highly recommending the pharmacy. However, other feedback points out that front desk personnel can sometimes ignore customers, suggesting a need for improved customer service focus from management. Overall, the store is considered very handy with a good selection of products and fair prices. Customers appreciate the availability of helpful coupons. Despite mixed service experiences, the pharmacy is recognized for its reliability and the exceptional care provided by certain staff members, which significantly improves the customer experience.
Had to go here for a prescription another CVS didn’t have and they just decided to make their own hours. They closed the pharmacy 1.5 hours early for no apparent reason.
August 2024
Helpful staff. Stuff is expensive but if you use the app properly and your member card you can save a lot of $$. I don't use their pharmacy so can't comment on that
August 2024
CVS in Carbondale has extra friendly staff who go the extra mile to help. I'd definitely return, and highly recommend this pharmacy.
