NBT Bank provides superior banking services through dedicated staff and a commitment to the community. The school side office is noted as friendly and helpful, with professional staff ready to assist. Customers report walking out very satisfied and happy with the best service, describing it as a very good institution. The bank offers convenient services like Enhanced Deposit ATMs, cashless payment options, and a robust mobile banking platform. While there is a critique regarding deposit procedures, overall sentiment highlights relationship building, personalized solutions, and excellent customer service.
They don't like you putting money into someone's account by there name. Even though how would you have someone's acct number if you are depositing into their acct. Go figure
August 2023
This is where I do my personal business, and they have nice employees there.
February 2023
The school side office has always been friendly and helpful. The staff are professional and will assist with anything a customer may need. I have been banking since the bank was First National Bank. I started with the Mayfield office that is now closed.
