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January 2024 by Harpreet Bedi
Poor service. There's a huge staff turnover. The new hires have a very minimal knowledge base and thus cannot answer any customer questions. You can't be like Lowes in terms of hiring
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January 2024 by Karena Kell
We went there for wiper blades and they looked them up and got us the correct size we needed for my husbands car. I also found a gift for Christmas.
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December 2023 by Charles
I've always found what I need and the store is well stocked and clean. Chris S. was very helpful today and we had a brief conversation on a particular engine that I happened to have in my vehicle and he provided some extra info on it as I was going to perform an oil change on it.Good peeps with a fair amount of automotive skill and knowledge to help get the customers task completed.
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December 2023 by Drazan Franjicic
This place is unbelievable if you can go anywhere else PLEASE GO DO NOT COME HERE… I was in here today, 4 employees are just looking at me while I am waiting to be helped… NOT UNTIL I ASKED IF SOMEONE COULD HELP … they came to assist the fact that I have to even ask for someone to even talk to is beyond belief … I will rather spend $1000 at a dealership then ever come into this store ever again YOUR EMPLOYEES ARE HORRIBLE ANS HAVE NO MANNERS WHAT SO EVER IF I COULD GIVE NEGATIVE SCORE I WOULD … right next door to advanced auto parts is AUTOZONE where people are friendly and will ask if you need any assistance and also AUTOZONE IS 35% cheaper then these ugh I wanna call them all kinds of names but that is not me !!! Please AUTOZONE over these idiots any time any day even dealership over them
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November 2023 by Paul Miller
Pat at this store is an idiot. He had issue finding the prior customers phone number, then refused to sell me glass cleaner because I didn’t want to provide a phone number. I don’t have an account there so why the need for a phone number? Stay away, go somewhere else! Go where your business is valued.
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November 2023 by George M Boychock
The employees are always helpful, but sometimes they just don't have our can't get what you need. I didn't feel rushed. Everyone was great. They just couldn't get the past that I needed
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November 2023 by Kristine Deitz
The current manager they have Pat, is by far the most disrespectful, dishonest person claiming to be a businessman. He shoves people out the door with profanity & their current listings are false. If I could give zero stars I would
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November 2023 by Daeron Betts
Always a great place for a quick parts pickup or to recycle that old oil if you're like me and change your own.
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October 2023 by David Miller
Thanks to Chris and associates for locating the battery I was looking for.
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October 2023 by Mike Fuentes
Another great place for automotive parts.People are friendly.
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September 2023 by Briana Shaw
After spending almost $500 at this store, we asked for them to install the new battery. Unfortunately, Pat wanted to do anything but his job. He was miserable the entire time, and when asked to clean the battery terminals, he argued about it. He made us clean it ourselves with the tool that was sitting on his cart. He also had an attitude every time a question was asked. Heaven forbid we asked him to do his job. If you want the worst customer experience, ask for Pat!
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September 2023 by Rick Blackhawk
Had good experience with one of the employees! Believe his name was David, he was able to find the parts I was looking for while other guys there just let the phone ring
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July 2023 by Adam Lloyd
Got there a few minutes before close and they still helped no problem
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May 2023 by Brian Shorb
Fast and helpful service. I went in for a sparkplug for my lawnmower and some tools. I immediately got the plug I needed from behind the counter and was shown the various tools and prices available on the floor. Not at all pushy. As someone not very mechanically inclined, I appreciated the help.
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May 2023 by Nathan Mullin
I normally always find what I need when I go to advanced. I got a new car to me recently and the oil filter is an odd ball. The gentleman whom helped me said I don't have it in stock but I can bring it in and have it here at 1230. That to me was FANTASTIC customer service. He could have said sorry I just don't have any but he went a little further for me and found and had brought in the filter I needed. Highly recommend advanced auto to anyone.
