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July 2024 by BJ Lucas
On entering the store we were immediately greeted and helped by Phill. He knew his supply, his equipment and plans. He was nonjudgmental and courteous. We were in and out in under a half hour. I highly recommend the store and Phill at 40 Noble Boulevard.
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June 2024 by Donna Thumma
Our experience with Phill was wonderful. He was so knowledgeable and informative. We were greeted immediately by his coworker.
We purchased a phone and setup took less than 1/2 hour.
One of the best experience we have had.
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June 2024 by Emina Hrnjic
I visited 2 AT&T stores + called apple customer care and got no answers UNTIL I came to the AT&T in Carlisle and had CHARLIE help me. I did have an attitude because of all the previous inconveniences but he was so professional, listened, and literally fixed my phone within 5 minutes of being there! HE IS KNOWLEDGEABLE AND VERY PROFESSIONAL! If you visit this store ask for CHARLIE!!!!!! Thank you again! 5/5
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May 2024 by Avon Loma
My wife and I got new iPhones the other day at the Carlisle store. The techs, Ishmael and Phil, were both fantastic! We couldn't believe how kind, skillful, and quick they were. Wow! And they never ever made us feel like "dumb old people," even though we are indeed old people.
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May 2024 by Ajla Salkic
Ash was so helpful! My mother and I upgraded to the iPhone 15 Pro and we each had slightly different issues that Ash worked with and helped us navigate. Thanks Ash!
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April 2024 by Ali oops
Bought a new iPhone. In out and data transferred in 30 minutes. Thank you, Aida.
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April 2024 by Laura Gish
The store reps were very knowledgeable and helpful. The entire experience of adding a person and updating our plan went smoothly. I have been a customer for over 5 years and would recommend ATT because of excellent coverage in our area, good pricing and excellent customer service.
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February 2024 by Khalil Brown
Ishmael keep up the fantastic work. You sold yourself and the rest fell into place
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January 2024 by Ritesh Parikh
Ismael and Ash were very supportive to address all our new requirements of the new lines for family.they spent quality time it was my first experience in USA with new carrier and found knowledge able and supportive .tried to give us the best plan and work out economics. Since I had done some homework of the available plans online,was easy to connect and get good deal
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November 2023 by Joey Fish
I’ve been an AT&T customer for 10 days and I’m going back to Verizon. I legitimately spent 8 hours on the phone with att and they continuously messed up my order. I still don’t have all the phones I need to switch over. I spent a whole work day trying to get this right and the company just keeps screwing us over. What a Joke.
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October 2023 by Kat
The bald dude at the store was so rude and condescending. When my partner and I walked in to just discuss our plan and to see if we could workshop it due to it being expensive, he acted as if we were annoying toddlers that were waisting his time. We just didn’t understand and when we told him what he was telling us was confusing and we don’t understand, instead of explaining, he gave us his entire work pedigree and how it just is what it is. Then dismissed us by telling us we can call corporate if we need more explanation. As someone who is autistic, I sometimes need a bit more help understanding stuff, not to be infantilized by a random pos at an AT&T. I left without another word but I’ve lived a life of constantly being treated lesser because of my disabilities and I’m tired of it. I’m 31 years old, speak to me as such. I gave nothing but respect since I came in and so did my partner because I understand the customer service life can suck. I’m sorry with your extensive pedigree you have to work at an AT&T but that doesn’t give you the right to be this way towards people that just had questions and in no way shape or form were rude to you and were nothing but respectful. I heard how you were speaking to the older person in front of us too who was just asking you about google for their phone. Another person you treated like trash for asking questions. Have the day you deserve.
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September 2023 by Darlene Stolberg
I have insurance on my dsmaged phone but I was charged for a new one.
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September 2023 by debra kay
I would give no stars. The man who set my boyfriend and my phone up when we switched, put my installment plan (i traded my phone in) on my boyfriends phone instead of mine. My boyfriend switched carriers because we dont get service at home with att, and now im completely screwed. They took my trade in, and because the idiot switched the installments to the wrong phone, im being charged full price for the phone (700 more dollars) just to keep my service! I dont have that juts laying around. Thank you att for stealing from me.
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July 2023 by Tricia Roadcap
Came in and spoke with Daniel. I was amazed how much knowledge he had and how patient he was with all my questions. I comfortable now in making the decision on switching once my current contract is up. Thank you Daniel for your great service.
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July 2023 by Rose DeWalt
I worked with Dan and he gave me great information on this services offered. I was on a informational quest . I hope to be working with him in the future. Once my husband decides.
