Bob Ruth Ford Carlisle is a service-oriented dealership dedicated to maintaining vehicles for customers in and around Carlisle. They offer a wide range of services for all makes and models, emphasizing the importance of regular maintenance to avoid costly repairs in the future. Customers appreciate the friendly and communicative staff, particularly highlighting the excellent customer service provided by team members. Many reviews mention easy scheduling and prompt service, with particular praise for the thorough explanations and options presented before any work is performed. While most experiences are positive, there have been some concerns regarding attention to detail, such as missed tasks that required follow-up visits. Overall, Bob Ruth Ford Carlisle is recognized for its honest and dependable service department, making it a preferred choice for many local customers.
The service department was EXTREMELY helpful in resolving a paid for recall reimbursement.They new what paperwork needed completed and what I needed to provide. Had my payment from Ford in a few days!
July 2026
Been using Bob Ruth for 30 years and have been treated like family from day one, I highly recommend them to everyone
July 2026
Took my high-mileage F-150 in for diagnosis and repair. Not only did they complete the work a day early, but the final charge was less than their original quote, based on the tech’s diagnosis and repair. Will absolutely use Bob Ruth again. Very pleased with the experience.
