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October 2023 by Nessa Rodriguez
This place was great until they were bought out by Storage Sense. They raised our storage unit price by almost $30 with less than a 30 day notice. We’ll be moving out ASAP.
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September 2023 by Amber Gleim
I have no clue how they have so high of a review. I've only had a storage unit there's 6 weeks, and they have screwed up multiple things communication is horrible. Trying to reach somebody is horrible and then whenever you do reach somebody they have no record of you ever calling to begin with. If fees for everything for stuff that's not your fault that's on staff. Only started with them due to the promotion of a free month while I'm starting to see why they had a promotion to get more people for a free month. I've had nothing but a headache for the last 6 weeks. Call the customer service line for a district manager to call you well I guess that's optional because I never got that phone call. Out of the six times that I have called customer service to have a call back I've only ever heard anything back from one person one time. When I open the unit and never got a lock had to provide my own when I was told that they provided one for me. If I could give zero stars I would give zero stars but the option was one.
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August 2023 by Erin LaMora
Was trying to get a second unit at the same facility that I already have one. However, the facility location where I have a unit, the office is only open Tue and Thr, so I went to another location in the same town, but they'd already closed for the day (Sat.). I really needed a unit and couldn't wait until Monday to get one, so I called and spoke to someone at, what I can only assume, was a more corporate location, and they were able to do everything for me right over the phone! It was quick and easy and I was able to not only get the new unit, but access it instantly!
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August 2023 by Kymmgar
I rented a space yesterday, I was impressed by the knowledge possessed by the manager. I was happy with the price. Another customer stopped in with a complaint while I was there and it was handled immediately and to his satisfaction.
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August 2023 by john anderson V
Quick and Easy online reservation for unit. I had no issues and everything worked as it was supposed to. Cant go wrong here and very reasonably priced! Highly recommend.
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August 2023 by Kathleen Russell
I realized apon opening storage compartment I rented that I was going to need a bigger unit. Called the office and arrangements were made immediately by office personal for larger unit. Very fast service.
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August 2023 by Joe
Very convenient to major roads. Maneuvering around the property was a little tricky with a larger truck but overall the experience was ok.
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June 2023 by Eleanor Meckley
I made a booking online the day of, and it was very convenient! Except for the fact that the day I made the booking, the companies switched over, so my code for the door didn't work, which was frustrating. Thankfully, the guy at the front desk was very helpful and let us in. If my code worked the first time, 5/5 stars, which I imagine won't be an issue once ownership is settled.
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June 2023 by Joanna Subedi
The people there were really great and helped us out a lot. They also gave us our options and made sure the moving process was very smooth !
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June 2023 by Todd Powell
Easy to work with and get set up.Very professional and prompt to help handle any issues I had!
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February 2023 by Laura Beardsley
The unit we rented was easy to find, clean and a great price. Moving in, as well as moving out about 6 months later, was easy and convenient using their website. The main office was responsive and helpful. A great local business!
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February 2023 by Arleeta Viddaurri
My experience renting a unit was so pleasant! Stan was friendly and kind, and I really enjoyed meeting and working with him! Although I haven’t moved anything in yet, I believe I’m not going to have any problems going forward based on first impressions!
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January 2023 by Alexandra Leedy
Easy to rent and flexible with changing space when my rv wouldn't fit in the first one.
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December 2022 by Caroline Sampson
There was light in the long hallway when and office staff assisted me, but since then there is NO light in the hall, and only a sign, but no one working on switch replacement/fix :( very unhelpful! Also, the slide to my unit was extremely difficult to open and close; plus the lock does NOT FIT!!! I solved both problems by lubricating the sliding door lock and also purchasing my own lock. Granted, the office personal were very helpful, and friendly. The facility is clean. However, without lighted hallway I feel unsafe and nearly tripped over the cart. You are looking at a potential injury liability ~ please fix those lights!!!!!! Thanks 1621
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December 2022 by jaywerty1
They wonderful women up front were nice enough to call me to inform me that my unit was not locked correctly. It was actually unlocked for anyone really! I was able to come in and lock it up before anything was stolen. I have had nothing but spectacular service everytime I've dealt with them! Thank you Ladies!!! Merry Christmas!
