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March 2024 by Mikayla Rae
Walked in and waited at the counter for 10 minutes. All three workers just ignored us. Not even a hello. Finally just left.
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February 2024 by Pam Heishman
I had a terrible experience AGAIN with the same boy that waited on us. Many times I ordered my ice cream and don't get how I ordered it. Been just letting it go and finally got tired of it not being made correctly. The last time I ordered the PB cup pie blizzard with twist ice cream and he used vanilla. Same thing happened today with the same boy. I asked for PB cup pie blizzard with twist ice cream. He told me they were not allow to use twist anymore cause they had a complaint. I told him that it was probably me because they never make they way I order it. So I said ok fine just use chocolate. AGAIN he made it with vanilla. Again I told him I asked for chocolate he got mad slammed it down on the counter and looked at the other boy working with him and he said yes she asked for chocolate. So he made a new one with chocolate slammed it on the counter threw the other one out. Never offered Cool whip, which shouldn't be an option cause it, is to come with it. Then walked away so we had to ask the other boy to please get us our drinks. He also works with an EAR BUD in his ear? we have other friends that don't go to Carlisle DQ because of the same poor service. Something needs to change here. We visit often but getting very bad there. KIDS DONT CARE!!!
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February 2024 by GWR
This has to be the most substandard Dairy Queen in America. I had 2 customers ahead of me in line and 20 minutes later I still could not get waited on so I left and walked next door to Brewsters where I was in and out in less than 2 minutes. The employee’s apathy at this DQ is written all over their faces.
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February 2024 by Beverly Hess
This is a great place to stop for a refreshing treat after shopping at Walmart!! Have never been disappointed when I’ve stopped in! Thank you!❤️?
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February 2024 by Debbie Keebaugh
We love Dairy Queen! Best food and deserts around. My favorite is the ice cream cakes amazing. Customer service is phenomenal and great atmosphere for you and the family ❤️Kid-friendliness: DQ is always kid friendliness as soon as you walk in the door they make your little ones feel so welcomed!
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February 2024 by N W
I love stopping here. Everyone is so nice and friendly even when I don’t know what I want and stand at the counter lol (big shout out to being so patient) I do love the ice cream cake cupcakes! My weakness is the cakes so this is an easy to grab and eat in the way home treat
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January 2024 by Gerardo OSORIO GOMEZ
Excellent quality, flavor and service
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December 2023 by Medina H
I get the peanut buster parfait and they on purpose make it horrible each time. A simple ice cream like that shouldn’t be hard to make. They either do all ice cream with no fudge and peanuts or just peanuts and fudge no ice cream. It’s pathetic. just bad customer service. Not coming here
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December 2023 by Gerald Powell
I can't ever remember having a bad blizzard of any flavor.
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November 2023 by Marc Charlton
It’s a DQ so I can’t say anything too severe. I’ve been here many times over the years. The service and speed thereof does lack just a bit.
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October 2023 by Alyssa Hernandez
My husband and I came in close to closing time and were met with exceptional service from the young men on that night. They were patient and made our treats with care. I believe it was a Monday evening. It was just nice to have such good service and yummy treats too!
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August 2023 by Mike Wise
Ice cream was great, but service was slow due to lack of employees.
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August 2023 by Penny Wolf
We got a pineapple sundae and the syrup was as runny as water with no pineapple in it.
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June 2023 by Jahlisa Mayo
This place is ok, the owner is working hard to keep it staffed but some of the new people do not know how to provide customer service. I came back and asked if I could order another hotdog and the cashier said yeah but you’re going to have to pay for it. Meanwhile I am holding the cash in my hand. Smh, some people don’t know they are prejudice. It’s so sad, I came here with my kids and got humiliated because I’m a single mom.Definitely have a headache now. But maybe one day things will improve here. Sorry to the owner because he’s trying. Your staff can make or break your business.
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June 2023 by London Couture Salon
This place is ok, the owner is working hard to keep it staffed but some of the new people do not know how to provide customer service. I came back and asked if I could order another hotdog and the cashier said yeah but you’re going to have to pay for it. Meanwhile I am holding the cash in my hand. Smh, some people don’t know they are prejudice. It’s so sad, I came here with my kids and got humiliated because I’m a single mom.Definitely have a headache now. But maybe one day things will improve here. Sorry to the owner because he’s trying. Your staff can make or break your business.
