“We tow vehicles for customers to Mavis and they always seem to be pleasant. They go out of their way to squeeze people in when they are busy if it's an urgent situation. Good place, good people...”
“Extremely last minute, I needed to replace the tires on my vehicle in order for it to pass inspection after shattering my windshield. It was an extremely stressful and money intensive experience the entire week. As a single woman, it’s also very stressful to do this every year, as many of the local options for car work feel…creepy. I shopped prices between Monro, BJ’s, Sam’s Club, Costco, more than tires, Walmart, Midas, Mavis, Barrick’s, etc. I actually originally chose BJ’s because the price was about $50 cheaper for everything and included an alignment, along with the fact that it’s nice to be able to order online. However, shortly after ordering, they kept canceling my order and wouldn’t hold my appointment that was booked through their website. The next option was Monro. I had the pleasure of getting a call from I believe Aaron, who squeezed me in the next day after they got my tires in (they’re a weird size and no one ever has them in stock). When I came in on NYE, Pam was the absolute sweetest, knowledgeable, and helpful employee. She was kind in every interaction with other employees and customers. I waited about an hour, they had gotten me in right away. I was also impressed by Aaron again, as he took phone calls and interacted with people over the phone in a way that was extremely kind and professional, even when they were maybe not on their best behavior. Overall, I was extremely pleased with the experience. For Pam alone, I’m coming back lol.”
“I'm very happy. Unlike numerous other dealers, Highland Tire was able to find, fairly unusual, tires for my truck. They were very pleasant to deal with and were able to rapidly get tires and rims and get them mounted and balanced as well as an alignment, oil change and instal fender flares in advance of a cross country trip.”
“Thanks for your great service. Definitely one of my fastest tire repair done, I was out of the shop in less than an hour and it had one guy in front of me. Unbelievable!”
“Don’t go to the back of building the entrance is on main road in the front of building there’s no guard building at the gate, u will pull to the gate and get out and go in to the glass door beside the gate entrance ,!! They are super NICE & they will unload u fast!!!”
“The absolute BEST shop in the country!
I had a major service done in the morning and hit the road the same day, only to lose all of my oil while driving. By some miracle, I broke down right in front of this shop. Even though it was after 5:00 PM, they didn't hesitate to help. They told me they couldn’t leave a fellow VW driver stranded on the road and took my car in immediately.
The most amazing part? They did the entire repair for FREE. The precision, care, and genuine love they put into their work is unmatched. They turned a stressful situation into an amazing experience. I will never go anywhere else, and neither should you. GO TO THIS SHOP! They’ve earned a customer for life.”
“We blew a tire on the interstate on our converted shuttle bus. It was an inside rear so we were able to get off the road to a safe place. We ordered new tires online. They arrived about 3pm. We had pulled the 2 tires off the right side so when the new tires arrived, we were able to load 1 old & 1 new tire in our towed. We drove about 2 miles to McCarthy. They close at 4, so we were pressed for time but they started to dismount & mount those tires while we went back to get the other 1 old & 1 new. They were quick, professional & reasonably priced for the service”