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April 2022 by Kay Bedillion
If I could put negative stars I would,I am shocked at how I was spoken to. I recieved a letter from the IRS stating my taxes was missing information.. I've been waiting almost year for my taxes and still have not received them. I showed them the paper from the IRS and asked for a refund. They actually blamed the IRS saying the IRS must have lost my taxes. They didn't offer to do an investigation, they said for me to prove it if I want a refund knowing no one can get a hold of the IRS right now. That's ok though because corporate is investigating it now. So I can't say anything good about the offices in our area but the corporate office was more then willing to listen to me, to take the time to talk to me like I am a person, and really was just so nice and helpful. They didn't yell at me or threaten to hang up on me instead of listening they didn't talk down to me like I was less then them and they offered to do what they could for me instead of saying they didn't have to do anything for me. Maybe the offices in our area should get some training in respect and how to be professional, I'm just disgusted.
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January 2022 by Natasha Balazick
If I could put negative stars I would,I am shocked at how I was spoken to. I recieved a letter from the IRS stating my taxes was missing information.. I've been waiting almost year for my taxes and still have not received them. I showed them the paper from the IRS and asked for a refund. They actually blamed the IRS saying the IRS must have lost my taxes. They didn't offer to do an investigation, they said for me to prove it if I want a refund knowing no one can get a hold of the IRS right now. That's ok though because corporate is investigating it now. So I can't say anything good about the offices in our area but the corporate office was more then willing to listen to me, to take the time to talk to me like I am a person, and really was just so nice and helpful. They didn't yell at me or threaten to hang up on me instead of listening they didn't talk down to me like I was less then them and they offered to do what they could for me instead of saying they didn't have to do anything for me. Maybe the offices in our area should get some training in respect and how to be professional, I'm just disgusted.
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April 2021 by Jeffrey Taylor
They took me in when another tax preparer screwed up at a moment's notice
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April 2021 by Roberta Kitterman
Quickness courtesy and respectfu
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February 2021 by James Warman
Professionalism
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January 2021 by Sabre Blade
They took me in when another tax preparer screwed up at a moment's notice
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February 2020 by Jerald Lever
Good people working for yall
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January 2020 by Maggie Francis
Diana Gamble helped me tremendously this year she did very good job..
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April 2019 by Shelda Kendralla
Getting a little expensive.
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March 2019 by Dorothy Katusa
It was fast and convenient.
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February 2019 by Deborah Bate
You have a great personality. I felt very comfortable talking to you.
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February 2019 by Holly Riffle
I really enjoy debra studt, she is fantastic
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February 2019 by Jeanne Manteau
Had a wonderful experience people nice and knowledgeable.
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February 2019 by Kisuke_bravesouls
They are a joke and lie to you. If you don't have good credit you don't get advance on your taxes. Call the bank they use and ask for yourself.
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February 2019 by Shara Dorsey
it was a pleasure doing business with you
