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October 2023 by Adell Kitchens
Please dont buy appliances here! Bought a fridge 2 weeks later stopped working. They were no help. They dont stand by their warranty. The website makes false claims like 300.00 for lost food but they act like they never heard of it. Had to pay for my own repairs on a brand new fridge. never again!
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September 2023 by Dominic
tried to buy a couch from them. won’t pick up the phone. lost out on $1200.
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August 2023 by kathy carpenter
The manager Sarah is wonderful. I stopped in one day and she helped me do a claim and to purchase something else. She has mad ethe whole process easy.
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April 2023 by Dan Stone
I've had nothing but issues with my sectional having several replacements under warranty all they want to do is give me store credit for more of their junk. I just want my money back so I can take it elsewhere and buy quality furniture somewhere else.
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April 2023 by Sanjip Basnet
I bought one loveseat and when I installed, I found both side recliner broke and I called the manager of the store he said I will replace it. but I didn’t got anything back from him for 1 week and again I called the store but that old manager was gone and another new manager said he can’t do anything about it. My $500 plus transportation cost become waste for nothing. Please don’t buy anything from this company.
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April 2023 by Makenna K
If i could give absolutely zero stars i would! have been without furniture for weeks now. was told going to be delivered on a set date. a week later still no calls. called for a manager MULTIPLE TIMES AND NEVER GOT A CALL BACK!!! rumor has it dude who worked there got his commission and left the job. Went in person today and they didn’t even have the couch and refused to sell a floor model after we paid for the other couch! -10/10 DO NOT RECCOMEND!!!!!
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March 2023 by Makenna Kohl
If i could give absolutely zero stars i would! have been without furniture for weeks now. was told going to be delivered on a set date. a week later still no calls. called for a manager MULTIPLE TIMES AND NEVER GOT A CALL BACK!!! rumor has it dude who worked there got his commission and left the job. Went in person today and they didn’t even have the couch and refused to sell a floor model after we paid for the other couch! -10/10 DO NOT RECCOMEND!!!!!
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March 2023 by J
We had a wonderful experience getting our furniture from American Freight. They have an extensive collection of furniture, beds, and other items at affordable prices.Mike went above and beyond in helping us find a couch for our new place, Chris got everything set up and finalized, and Shane got it delivered to us safely.We were very happy to get our couch after it was transported from another location. Everyone at American Freight was amazing!!! Thanks again!
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January 2023 by Dan V.
Long story short I bought a couch and was called later saying they didn't have it AFTER they accepted the order and my money. An employee told me he would check other stores, hung up and didn't call back. I understand availability issues but it doesn't make sense to charge for something and then check if it's there. The furniture didn't look bad, but waiting days to get $900 back for something that wasn't even there seems wild.
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October 2022 by Sammy Abdulkader
Chris and Larry are probably one of the best salesman of this American Freight store in this Carnegie area! My experience back in July of 2022 was great to be honest! That one American Freight store in Bridgeville is the polar opposite because they have these old middle age white men sometimes being acting dismissively rude and prejudice when they look at you with disgust. Maybe it’s because of my background or how I look. But, these Carnegie AF salesmen never judge any single customer and honestly this is why I come here to see which type of furniture‘s they have best unlike the other store at Bridgeville! I highly recommend people visit the Carnegie area for better customer service :)
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October 2022 by Rebecca Thornton
The guy that sold me my couches was the best sales person I have ever dealt with in my life. If I can give you a million stars I would. He went above and beyond for me. I cannot remember his name but if I see him I know who he is. He deserves the biggest raise ever. I will never forget you. Thank you so much. I know I will be back to look for a new kitchen table! This was at the Carnegie store.
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September 2022 by Jackson Mincin
Had an amazing experience. Chris, our salesman, was very helpful. He was able to track down our furniture in a different location and was willing to have it shipped. He was very polite and knowledgeable. He helped us find exactly what we were looking for and within our budget! Highly recommend
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September 2022 by Denise Mongelli
Mr Larry and Mr Joseph got me want I wanted received it the next day Very happy with their fast proformance. They were awesome.
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September 2022 by Brandi Smith
The staff at this location are the best! Extremely knowledgeable and very friendly! Thank you Chris for your assistance! I will recommend all my family and friends to come here for their future furniture needs!
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September 2022 by Becky Mincin
Had an amazing experience. Chris, our salesman, was very helpful. He was able to track down our furniture in a different location and was willing to have it shipped. He was very polite and knowledgeable. He helped us find exactly what we were looking for and within our budget! Highly recommend
